Protemos Wiki - Recent changes [en]

B2BRouter integration

Anatoly.k — Wed, 08 Apr 2026 13:03:51 GMT

‎Enable B2BRouter integration

Frequently Asked Questions

Anatoly.k — Wed, 08 Apr 2026 07:08:08 GMT

‎Vendor FAQ

Release history

Artem — Wed, 01 Apr 2026 13:14:28 GMT

‎Protemos releases 2.1 - 2.3

B2BRouter integration

Artem — Wed, 01 Apr 2026 11:52:16 GMT

Frequently Asked Questions

Artem — Mon, 30 Mar 2026 17:03:11 GMT

‎Forbidden (#403), Not found (#404)

Services

Anatoly.k — Mon, 30 Mar 2026 16:56:05 GMT

‎Translate to

Units

Anatoly.k — Mon, 30 Mar 2026 16:04:39 GMT

‎Translate to

Frequently Asked Questions

Artem — Mon, 30 Mar 2026 11:43:34 GMT

‎Forbidden (#403), Not found (#404)

Frequently Asked Questions

Anatoly.k — Mon, 30 Mar 2026 10:30:57 GMT

‎"This account license has expired." error

Import clients from Excel

Anatoly.k — Wed, 25 Mar 2026 09:02:43 GMT

‎Import clients' general information

Import vendors from Excel

Anatoly.k — Wed, 25 Mar 2026 09:01:50 GMT

‎Import vendors' general information

Import vendors from Excel

Artem — Tue, 24 Mar 2026 09:41:46 GMT

B2BRouter integration

Artem — Fri, 20 Mar 2026 12:14:34 GMT

‎B2BRouter configuration

File:B2brouter 5.png

Artem — Fri, 20 Mar 2026 12:09:48 GMT

Artem uploaded a new version of File:B2brouter 5.png

New page

B2BRouter integration

Artem — Fri, 20 Mar 2026 12:02:08 GMT

‎Enable B2BRouter integration

@@ Line 4: / Line 4: @@
 =='''Enable B2BRouter integration'''==
-To enable the B2BRouter integration, please go to Settings -> Integrations -> B2BRouter or use this link: [[https://cloud.protemos.com/account/b2brouter B2BRouter integration]]
+To enable the '''[https://www.b2brouter.net/global/uc/international-e-invoicing B2BRouter]''' integration, please go to Settings -> Integrations -> B2BRouter or use this link: [[https://cloud.protemos.com/account/b2brouter B2BRouter integration]]
 Click "Enable":

← Older revision		Revision as of 07:08, 8 April 2026
Line 237:		Line 237:

	Also, if you are logged in to your own independent <span style="color:salmon">'''Freelance account'''</span>, you cannot use it for accepting job offers from translation companies you cooperate with:		Also, if you are logged in to your own independent <span style="color:salmon">'''Freelance account'''</span>, you cannot use it for accepting job offers from translation companies you cooperate with:
		+
	[[File:Freelance (wrong account)2.1.png\|border\|800px]]		[[File:Freelance (wrong account)2.1.png\|border\|800px]]

@@ Line 1: / Line 1: @@
 ='''Protemos release 2.0'''=
@@ Line 48: / Line 56: @@
 - Various bug fixes.
-='''Protemos releases 1.61 - 1.63 (current version)'''=
+='''Protemos releases 1.61 - 1.63'''=
 Here is the list of the new features that have been added with the latest version.

@@ Line 1: / Line 1: @@
 __FORCETOC__
+An overview of the B2Brouter integration — [[File:YT client.png|40px|link=https://youtu.be/JEtNwT4wTeI]]
 =='''Enable B2BRouter integration'''==

@@ Line 239: / Line 239: @@
 [[File:Freelance (wrong account)2.1.png|border|800px]]
-To access jobs, you need to be logged into the corresponding <span style="color:green">'''vendor account'''</span>. You can check the difference here: [https://wiki.protemos.com/wiki/Frequently_Asked_Questions#Multiple_accounts_for_the_same_email Protemos accounts]
+To access jobs, you need to be logged into the corresponding <span style="color:green">'''vendor account'''</span>.
 If you do not see the '''"Vendor of"''' next to your name at the top right (example on the screenshot below), it means you are not logged into the vendor account.
 [[File:Page not found (404) vendor acc.png|border|430px]]
 If the account is correct, it is possible that the job was moved to draft or deteted.

← Older revision		Revision as of 16:56, 30 March 2026
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	You can translate '''[[Units#Translate to\|<U>Units</U>]]''' as well.		You can translate '''[[Units#Translate to\|<U>Units</U>]]''' as well.
		+
		+	<span style="color:red"> '''Note:'''</span> Service translation is displayed according to the locale set for a '''<U>[[PDF templates\|PDF template]]</U>'''.

← Older revision		Revision as of 16:04, 30 March 2026
(One intermediate revision by the same user not shown)
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	Then correct the translation and click '''"Save"'''.		Then correct the translation and click '''"Save"'''.
		+
		+	<span style="color:red"> '''Note:'''</span> Unit translation is displayed according to the locale set for a '''<U>[[PDF templates\|PDF template]]</U>'''.

@@ Line 228: / Line 228: @@
 =='''Vendor FAQ'''==
-==="Forbidden (#403). Not found (#404)." errors===
+=== Forbidden (#403), Not found (#404) ===
-If you see the '''"Forbidden (#403)"''' or '''"Not found (#404)"''' errors, it means you are trying to access the page that '''cannot be accessed from the current account'''.
+If you see the '''"Forbidden (#403)"''' or '''"Not found (#404)"''' warnings, it means you are trying to access the page that '''cannot be accessed from the current account''' or '''does not exist within the current account'''.
-* The most probable reason is that you have several <span style="color:green">'''vendor accounts'''</span> at different companies and are currently not logged into the needed one.
+Please check carefully which vendor account you are logged in:
 [[File:Page not found (404).png|border|800px]]
-Then, please open a job offer email and check which company sent the offer:
+Also, if you are logged in to your own independent <span style="color:salmon">'''Freelance account'''</span>, you cannot use it for accepting job offers from translation companies you cooperate with:
+[[File:Freelance (wrong account)2.1.png|border|800px]]
-If you do not remember your credentials, please follow this instruction to restore access to your account: [https://wiki.protemos.com/wiki/Frequently_Asked_Questions#How_can_I_reset_my_Protemos_account_password_or_remember_my_username.3F Password reset]
+To access jobs, you need to be logged into the corresponding <span style="color:green">'''vendor account'''</span>. You can check the difference here: [https://wiki.protemos.com/wiki/Frequently_Asked_Questions#Multiple_accounts_for_the_same_email Protemos accounts]
 If you do not see the '''"Vendor of"''' next to your name at the top right (example on the screenshot below), it means you are not logged into the vendor account.
@@ Line 257: / Line 245: @@
 [[File:Page not found (404) vendor acc.png|border|430px]]
-* If you are logged in to the needed vendor account, then it is possible that the job was deleted by the manager.
+If the account is correct, it is possible that the job was moved to draft or deteted.
 In this case, please contact the manager of the company you cooperate with directly. You can do that using their email address in the signature of the job offer emails you received from the system.
-==="Forbidden (#403). You are not allowed to perform this action." error===
+'''How can I access the needed page?'''
-:'''How can I access the needed page?'''
+If you see that it is a wrong account, log out and log in to the needed one.
-There may be two cases:
+[https://wiki.protemos.com/wiki/Frequently_Asked_Questions#How_can_I_reset_my_Protemos_account_password_or_remember_my_username.3F Password reset]
-;A. I already registered a vendor account before.
+*If you have not registered the needed account yet, here is the instruction:
-If you do not remember your credentials, please follow this instruction to restore access to your account: [https://wiki.protemos.com/wiki/Frequently_Asked_Questions#How_can_I_reset_my_Protemos_account_password_or_remember_my_username.3F Password reset]
+[https://wiki.protemos.com/wiki/Vendor_user_manual#How_to_register_the_vendor_account Vendor account registration]
-;B. I have not registered a vendor account yet.
+If there is no invitation letter in your mailbox, contact the translation company directly so that they resend it to you.
 Please check this video on how to manage multiple accounts: [[File:YT client.png|40px|link=https://youtu.be/UqLtOJ8fjyc]]
@@ Line 288: / Line 266: @@
 [[File:Redirect.jpg|40px|link=Frequently Asked Questions]] Back to the '''table of contents'''.
-==="Your user account has been disabled." warning===
+==="Your user account has been disabled."===
 If you see the message'''"Your user account has been disabled."''', it means that the company you work with has disabled your access to the system.
-Please contact the company directly to resolve this issue.
+For more informationn, please contact them directly.
 [[File:Vendor_account_disabled_error_cropped.png|1070px]]
-==="This account license has expired." warning===
+==="This account license has expired."===
-If you see the message '''"This account license has expired."''', it means that Protemos.com license has expired for the company you work with.
+If you see the message '''"This account license has expired."''', it means that the Enterprise account license of the translation company you cooperate with has expired.
-Please contact the company directly to resolve this issue.
+Please contact them directly with any further questions.
 [[File:Expired-license-vendor-view cropped.png|1070px]]

← Older revision		Revision as of 09:02, 25 March 2026
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−	'' You can '''<U>[[Update client details\|change this setting]]</U>''' in clients' profiles at any time.	+	'' You can '''<U>[[Update client details\|change this setting]]</U>''' in clients' profiles at any time.
		+
		+	<span style="color:orange">'''Note:'''</span> If you need to add several tags at a time for a client, a comma should be used to separate tags, e.g: Tag 1, Tag 2, etc.

	<span style="color:orange">'''Note:'''</span> If there are any errors, the file will be re-downloaded with mistakes indicated in the''' "Errors"''' column.		<span style="color:orange">'''Note:'''</span> If there are any errors, the file will be re-downloaded with mistakes indicated in the''' "Errors"''' column.

← Older revision		Revision as of 09:01, 25 March 2026
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	If this field is left empty, it will also be indicated that the vendor(s) works with all the specializations.		If this field is left empty, it will also be indicated that the vendor(s) works with all the specializations.

		+	<span style="color:orange">'''Note:'''</span> If you need to add several tags at a time for a vendor, a comma should be used to separate tags, e.g: Tag 1, Tag 2, etc.

	<span style="color:orange">'''Note:'''</span> If there are any errors, the file will be re-downloaded with mistakes indicated in the''' "Errors"''' column.		<span style="color:orange">'''Note:'''</span> If there are any errors, the file will be re-downloaded with mistakes indicated in the''' "Errors"''' column.

@@ Line 1: / Line 1: @@
-__FORCETOC__
+__TOC__
 ''Vendors import page: [http://cloud.protemos.com/vendor-import/index/ http://cloud.protemos.com/vendor-import/index]''
 Watch our video tutorial on '''how to import vendors''' — [[File:YT client.png|40px|link=https://youtu.be/Vp_pEUGQG_4]]
 ----
 If you already have the list of vendors, their specializations, language pairs, contacts, and prices, you can easily import all the info on this page without entering such information manually.

@@ Line 25: / Line 25: @@
 [[File:B2brouter 4.png|border|1000 px]]
-If there are mismatches, the orange text plate is shown.
+If there are mismatches, the orange text plate is shown. Please pay attentions to the mismatched values.
 Please pay attentions to the mismatched values:
 [[File:B2brouter 5.png|border|1000 px]]
@@ Line 35: / Line 36: @@
 Having set up the integration, you will be able to push client invoices from Protemos to B2BRouter or link them with already existing ones.
 =='''Create or link B2BRouter invoices'''==

@@ Line 15: / Line 15: @@
-You can find the B2Brouter API key and B2Brouter account ID in your B2BRouter account by going to Settings -> API Key tab:
+You can find the B2Brouter API key and B2Brouter account ID in your B2BRouter account in the API Key tab:
 [[File:B2brouter 3.png|border|1000 px]]
 =='''B2BRouter configuration'''==
@@ Line 51: / Line 50: @@
 =='''Issues with creating B2BRouter invoices'''==
-The invoices can be created only if certasin conditions are met.
+The invoices can be created only if certain conditions are met.
-Some common reasons:
+Some common reasons for errors:
 # There is no matching client in B2BRouter (can be created in Create -> Create contact)
 # There is no tax or an absolute tax in a Protemos invoice.