Difference between revisions of "Client payment view"

Revision as of 10:51, 20 October 2020

On this page you can:

—View the payment details.

—Delete, update or download the payment.

—Link or unlink invoices from the payment.

The payment consists of several sections. Each of them is described below.

Details section

Here you can Download as PDF, Update, or Delete the payment details by pressing the corresponding buttons:

• Download as PDF—downloads the payment details.

• Update—opens the Update payment page where you can change the payment details.

• Delete—deletes the payment.

Linked invoices section

In this section you can unlink invoices from the payment by pressing "Unlink" button:

If the payment covered not fully, you will have the "Link invoices" button:

By clicking this button, you can link invoices with the same Currency and Legal entity to the payment.

Messages

In the Messages field you can communicate with a respective client (if they use the Client Portal and can log in to the system).

Enter your message and press the "Send" button:

A client will get an email when a message is sent to them.

The same applies to the responsible for project manager, they will get emails when a client sends a message.

You can read the message and reply straight from the email:

By pressing "Reply to this message", you will be redirected to the "Messages" field of the respective payment.

Tip: If your client cannot log in to the system, you can use the "Messages" field as an option to leave notes or anything you need. But if you allow them to log in, all the messages will be visible for them.

You also can communicate with clients on other objects. Please check the "Messages" page for more details.