Difference between revisions of "Vendor payment view"
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=='''Messages'''== | =='''Messages'''== | ||
| − | In the '''Messages''' field you can communicate with a respective vendor (if they use the Vendor Portal and can log in to the system). | + | In the '''Messages''' field you can communicate with a respective vendor '''(if they use the Vendor Portal and can log in to the system)'''. |
Enter your message and press the '''"Send"''' button: | Enter your message and press the '''"Send"''' button: | ||
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[[File:Payment client message.png|border|500px]] | [[File:Payment client message.png|border|500px]] | ||
| − | + | A vendor will get an email when a message is sent to them. | |
| + | |||
| + | The same applies to the responsible for project manager, they will get emails when a vendor sends a message. | ||
You can read the message and reply straight from the email: | You can read the message and reply straight from the email: | ||
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By pressing '''"Reply to this message"''', you will be redirected to the '''"Messages"''' field of the respective payment. | By pressing '''"Reply to this message"''', you will be redirected to the '''"Messages"''' field of the respective payment. | ||
| + | |||
| + | |||
| + | <span style="color:blue">'''Tip:''' </span> If your vendor cannot log in to the system, you can use the '''"Messages"''' field as an option to leave notes or anything you need. But if you allow them to log in, all the messages will be visible for them. | ||
| + | |||
| + | You also can communicate with vendors on other objects. Please check the <U>'''[[Messages|"Messages"]]'''</U> page for more details. | ||
Revision as of 10:51, 20 October 2020
On this page you can:
—View the payment details.
—Delete, update or download the payment.
—Link or unlink invoices from the payment.
The payment consists of several sections. Each of them is described below.
Details section
Here you can update the payment details or delete it by pressing the corresponding buttons:
- Download as PDF—downloads the payment details.
- Update—opens the Update payment page where you can change the payment details.
- Delete—deletes the payment.
Linked invoices section
In this section you can unlink invoices from the payment by pressing "Unlink" button:
If the payment covered not fully, you will have the "Link invoices" button:
By clicking this button, you can link invoices with the same Currency and Legal entity to the payment.
Messages
In the Messages field you can communicate with a respective vendor (if they use the Vendor Portal and can log in to the system).
Enter your message and press the "Send" button:
A vendor will get an email when a message is sent to them.
The same applies to the responsible for project manager, they will get emails when a vendor sends a message.
You can read the message and reply straight from the email:
By pressing "Reply to this message", you will be redirected to the "Messages" field of the respective payment.
Tip: If your vendor cannot log in to the system, you can use the "Messages" field as an option to leave notes or anything you need. But if you allow them to log in, all the messages will be visible for them.
You also can communicate with vendors on other objects. Please check the "Messages" page for more details.
