SMTP server

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SMTP server page: https://cloud.protemos.com/account/smtp


Default SMTP server

By default, the system sends all email messages from Protemos own email server. But you can change this and make the system use your own server.

To do so, go to the Settings => SMTP server menu:

SMTP menu.png

And then click "Update":

SMTP SERVER update button.png

It will open the Update SMTP server configuration page where you can define the settings of your own SMTP server (SMTP — Simple Mail Transfer Protocol — TCP/IP protocol used in sending and receiving e-mail):

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Having filled the necessary data, click the "Update" button to save changes.

G Suite

If you're using G Suite, please visit this page to check your configuration option: https://support.google.com/a/answer/176600?hl=en

Free Gmail

If you're using free Gmail:

1. First, you need to turn on 2-step verification for your Gmail account: https://support.google.com/accounts/answer/185839?authuser=1&hl=en

2. Then you should create the application password: https://support.google.com/accounts/answer/185833?authuser=1

3. And enter this password when setting up your SMTP server for your Protemos account: https://cloud.protemos.com/account/smtp-update

Also, please visit this page to check your configuration option: https://support.google.com/mail/answer/7126229?visit_id=637145904470872989-2957580195&hl=en&rd=1

Other email service providers

In case you're using other email service providers, please contact their support to get your configuration settings.

In case of necessity, you can always update your current SMTP server settings using this page.

Note: Once again, fill in this tab only if you want emails to be sent from your server. By default, all emails are sent from Protemos head server.