Difference between revisions of "Client view page – General info tab"

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(Other tabs on the page)
 
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On this tab you can:  
 
On this tab you can:  
  
- Edit basic info about the client (e.g. name, address, status etc.)
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Edit basic info about the client (e.g. name, address, status etc.).
  
-      Monitor client-related projects, receivables, invoices, and payments
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Monitor client-related projects, receivables, invoices, and payments.
  
-      Manage client's tags
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Manage client's tags.
  
- Delete the client
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Delete the client.
  
-      Check the availability of risk assessment information  
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Check the availability of risk assessment information.
  
- Edit client’s default settings
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Edit client’s default settings.
  
- Go to other tabs of the client
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Go to other tabs of the client.
  
 
=='''Client details'''==
 
=='''Client details'''==
  
In the '''General info''' section, you can view and edit basic info about the client, add necessary tags and follow the client-related objects by using the '''Quick links''' option:
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In the '''General info''' tab, you can view and edit basic info about the client, add necessary tags, follow the client-related objects by using the Quick links option, and create a quote or project for this client:
  
[[file:CV general_1.jpg|border|1000px]]
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[[File:Client profile, general info tab+.png|border|1070px]]
  
*'''<U>[[Client quick links|"Quick links"]]</U>''' - by using this option, you can check all the client-related projects, receivables, invoices, and payments at a glance.
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*'''"[[Client quick links|<U>Quick links</U>]]"''' by using this option, you can check all the client-related projects, receivables, invoices, and payments at a glance.
  
*'''<U>[[Manage client tags|"Tags"]]</U>''' - allows you to add necessary tags to the client in order to classify or group them etc.
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*'''"[[Update client details|<U>Update</U>]]"''' — click it to start editing general information about your client.
  
*'''<U>[[Update client details|"Update"]]</U>''' - press it to start editing general information about your client.
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*'''"Delete"''' — deletes the client.
  
*'''"Delete"''' - deletes the client.
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*'''"[[Manage client tags|<U>Add tags</U>]]"''' — allows you to add necessary tags to the client in order to classify or group them etc.
  
<span style="color:red"> Note: You cannot delete clients with recorded projects. But you may deactivate the client on the '''<u>[[Update client details|Update client details]]</u>''' page.</span>
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<span style="color:orange"> '''Note:'''</span> You cannot delete clients with recorded projects. But you may deactivate the client on the '''<u>[[Update client details|Update client details]]</u>''' page.
  
=='''Primary user==
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=='''Primary user'''==
  
In this section, you can view and edit basic information about the primary user:
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In this section you can view and edit basic information about the primary user:
  
[[file:ClProfile_Primary.jpg|border|1100px]]
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[[File:Client profile, primary user section.1.png|border|1070px]]
  
*'''<U>[[Update client details#General information|"Update"]]</U>''' - press it to start editing general information about the client's primary user.
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*'''[[Update client details#General information|"<U>Update</U>"]]''' — click it to start editing general information about the client's primary user.
  
=='''Default settings'''==
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If your client was not invited to the system, you will have the following buttons:
  
To change the default currency, payment conditions, and locale of invoices press "'''Change default settings'''" in the '''Default settings''' section, and you will open the '''<u>[[Client default settings|Change default settings]]</u>''' page.
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[[File:PU send.png|border|800px]]
  
[[file:ClProf_change default.jpg|border|1000px]]
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*'''"Send invitation"'''' — you may send the invitation to the client by clicking this button (the button is available if you haven't sent the invitation yet).
  
=='''ProZ.com Blue Board'''==
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If your client was invited, but didn't accept the invitation, you will have the following buttons:
  
Relevant risk assessment information may be available for your client on the '''<U>[https://www.proz.com/blueboard ProZ.com Blue Board]</U>'''.
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[[File:PU resend.png|border|800px]]
  
To check this information, press the '''"Search"''' link:
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*'''"Resend invitation"'''' — you may resend the invitation to the client by clicking this button.
  
[[file:Blue board search.jpg|border|1000px]]
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You can disable or enable the client's access to the account by clicking the '''"Update"''' button and unmarking the '''"Can log in"''' checkbox:
  
It will bring you to the '''ProZ.com Blue Board''' page.  
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[[File:Primary user client 2.png|border|470px]]
  
Enter your client name or website:
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=='''Settings'''==
  
[[file:Blue Board search page1.jpg|border|530px]]
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To change the default legal entity, currency, payment method and terms, client manager, invoices PDF template, click '''"Update"''' in the '''Settings''' section, and you will open the '''<u>[[Client default settings|Change settings]]</u>''' page.
  
If  the corresponding record is available, you will be able to see a risk score (Likelihood of Working Again) and a number of feedback entries:
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[[File:Client default settings.1.png|border|1070px]]
  
[[file:Blue board client info3.jpg|border|530px]]
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=='''Other tabs on the page'''==
 
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To display this information in the '''ProZ.com Blue Board''' section of the client profile, you may link this record by pressing the '''"Link record"''' button:
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*'''Contact persons''' the list of client’s contact persons.
 
 
[[file:Blue board client link record.jpg|border|1000px]]
 
 
 
It will open the '''Update client''' page.
 
 
 
Copy the client ID number from the URL address of the client record on the '''ProZ.com Blue Board'''[[file:client record URL.jpg|border|250px]] to the '''Record URL''' field.
 
 
 
[[file:Update client blue board info.jpg|border|600px]]
 
 
 
Thus, you and the managers of your company will be able to see this info in the client profile, and therefore, quickly get the reliability of the client:
 
 
 
[[file:Cl ProZ Blue sec Acme.jpg|border|1000px]]
 
  
<span style="color:red">'''Note 1:''' To make this information available in client profiles, you should enable '''<U> [[ ProZ.com integration#Enabling ProZ.com integration| ProZ.com integration]] </U>''' for your account.</span>
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*'''Client pools''' — on this tab, you can view the list of client pools the client is added to and managers who have access to this client based on the client pools settings.
  
<span style="color:red">'''Note 2:''' Risk assessment information is updated on a daily basis.</span>
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*'''CRM''' on this tab, you can view and update the client status and source, manage client-associated to-dos and communication history notes.
  
<span style="color:red">'''Note 3:''' If there are new entries for your active clients, managers will be notified by email on a weekly basis.</span>
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*'''Price list''' — the list of prices for the customer.
  
=='''Other tabs on the page'''==
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*'''Taxes''' — on this tab, you can create a custom taxes set for this client. Here you may also define which taxes set should be applied (whether custom or default one) for this particular client.
 
*'''Contact persons''' - the list of client’s contact persons (available if the client is '''Company''', not '''Individual''').
 
  
*'''Prices''' - the list of prices for the customer.
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*'''Documents''' — intended for storing any documents related to the client.
  
*'''Taxes''' - on this tab, you can create a custom taxes set for this client. Here you may also define which taxes set should be applied (whether custom or default one) for this particular client.
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*'''Project chart''' — here you can see the chart and list of all active projects for the client.
  
*'''Documents''' - intended for storing any documents related to the client.
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[[File:Redirect.jpg|40px|link=Client view page – General info tab]] Back to the '''table of contents'''.

Latest revision as of 11:18, 13 October 2022

On this tab you can:

— Edit basic info about the client (e.g. name, address, status etc.).

— Monitor client-related projects, receivables, invoices, and payments.

— Manage client's tags.

— Delete the client.

— Check the availability of risk assessment information.

— Edit client’s default settings.

— Go to other tabs of the client.

Client details

In the General info tab, you can view and edit basic info about the client, add necessary tags, follow the client-related objects by using the Quick links option, and create a quote or project for this client:

Client profile, general info tab+.png

  • "Quick links" — by using this option, you can check all the client-related projects, receivables, invoices, and payments at a glance.
  • "Update" — click it to start editing general information about your client.
  • "Delete" — deletes the client.
  • "Add tags" — allows you to add necessary tags to the client in order to classify or group them etc.

Note: You cannot delete clients with recorded projects. But you may deactivate the client on the Update client details page.

Primary user

In this section you can view and edit basic information about the primary user:

Client profile, primary user section.1.png

  • "Update" — click it to start editing general information about the client's primary user.

If your client was not invited to the system, you will have the following buttons:

PU send.png

  • "Send invitation"' — you may send the invitation to the client by clicking this button (the button is available if you haven't sent the invitation yet).

If your client was invited, but didn't accept the invitation, you will have the following buttons:

PU resend.png

  • "Resend invitation"' — you may resend the invitation to the client by clicking this button.

You can disable or enable the client's access to the account by clicking the "Update" button and unmarking the "Can log in" checkbox:

Primary user client 2.png

Settings

To change the default legal entity, currency, payment method and terms, client manager, invoices PDF template, click "Update" in the Settings section, and you will open the Change settings page.

Client default settings.1.png

Other tabs on the page

  • Contact persons — the list of client’s contact persons.
  • Client pools — on this tab, you can view the list of client pools the client is added to and managers who have access to this client based on the client pools settings.
  • CRM — on this tab, you can view and update the client status and source, manage client-associated to-dos and communication history notes.
  • Price list — the list of prices for the customer.
  • Taxes — on this tab, you can create a custom taxes set for this client. Here you may also define which taxes set should be applied (whether custom or default one) for this particular client.
  • Documents — intended for storing any documents related to the client.
  • Project chart — here you can see the chart and list of all active projects for the client.

Redirect.jpg Back to the table of contents.