Vendor user manual
Contents
- 1 Introduction
- 2 How to add the vendor account
- 3 My profile settings
- 4 Linking users in Protemos with one ProZ.com account
- 5 Get started with vendor account
- 6 Receiving and uploading the jobs
- 7 Claim and apply for tenders
- 8 Invoicing
- 9 Payments
- 10 Filters
- 11 Export data to excel
- 12 Additional information
Introduction
Protemos is a project management system for translation agencies and freelancers.
Vendors of translation agencies receive and upload their jobs using this system. It is also used for recording invoices and payments.
This Vendor Manual is intended for the users registered as vendors within the translation agency accounts.
If you have your own account, please read Protemos Quick start guide.
How to add the vendor account
1. The translation agency you cooperate with adds your vendor account in the system. You receive the invitation email:
2. Accept the invitation by clicking the first link in the received letter. The following window appears:
3. Choose your own username and password and press "Submit".
4. Your account will be created.
For more info, please see our video tutorial 40px
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How to accept invitations with ProZ.com account credentials
If you are invited as a user to Protemos, you may accept the invitation with your ProZ.com account credentials right away.
For more info, please see the Acceptance of invitations with ProZ.com account credentials section.
My profile settings
On the "My Profile" page you can update your personal information, change your username and account password, and link your ProZ.com account.
To do so, go to the My profile menu:
For more detailed information, please see the My profile page.
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Linking users in Protemos with one ProZ.com account
- You may link your ProZ.com account to be able to log into your Protemos account with ProZ.com credentials in one click.
- In case you have several Vendor accounts in Protemos, you can link them all with your ProZ.com account, and switch between your accounts without re-login.
For more details, please see the Linking Vendor and Freelance accounts in Protemos with one ProZ.com account section.
Get started with vendor account
There are several main sections that you need to focus on:
- My jobs - will open the list of jobs assigned to you.
- Receivables - the amount you earn for each job.
- Invoices - the invoices due to be paid or already paid by the translation agency.
- Payments - the payments paid by the translation agency.
Receiving and uploading the jobs
1. Whenever the manager assigns you jobs via Protemos system, you will be notified by email:
Here you can confirm or decline a job right from the email by clicking the corresponding links (you need to log into the system).
Or you may open the job page in Protemos. To do so, press the "Open job page to see more details" link, and you will see the "Job" page consisting of the following sections:
Job details section
In this section you can see the job conditions:
2. Make sure you accept the job conditions and confirm it by pressing the "Confirm" button:
If you do not accept the job conditions, you may decline it by pressing "Decline".
In both cases, your manager will be notified via email.
Over the job details table, you can see the progress chart describing the workflow of the job:
The job may have the following statuses:
Proposed to vendor - the job has been proposed to the vendor i.e. the manager has instructed the vendor to start working.
Confirmed by vendor - the vendor has confirmed that (s)he takes the job.
Completed - the vendor has delivered and completed the job.
Accepted by manager - the manager has checked the delivery and accepted it.
To get an idea of how it looks from the Manager’s side, please have a look at Job view page.
Receivables section
Here you can see the job volume and price:
Job input files section
3. In this section you can download the files you need to work with by pressing "Download all as ZIP" and complete the job:
Job output files section
4.Having completed the job, use the job output files section on the Job page for uploading finalized files or links to files, by pressing the "Upload files" or the "Add file URLs" button:
Here you can also delete the file or link in case you have uploaded the wrong one by mistake and then upload the correct one.
Delivering the job
5. Make sure that files or links with the completed job are uploaded into the system and press the "Complete job" button:
Here you may also download the PO issued by your manager by pressing the "Download PO" button:
6. The manager will be notified by email that you have completed the job, then accept or reject it. The job is considered closed once the manager accepted it.
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Claim and apply for tenders
When your manager creates a tender, you will receive an email containing the job proposal.
If you are interested in the tender, you may claim it or apply for it depending on the tender type.
For more information, please see the How to claim and apply for tenders section.
Invoicing
Both you and the translation agency can create invoices for the jobs completed by you.
To view the list of invoices, click the Invoices menu on the top panel:
If the translation agency creates an invoice by itself, you will be notified by email from the system asking to see if everything is correct.
If the translation agency asks you to create invoices on your own, please do the following:
1. Click the Receivables menu on the top panel:
The list of the receivables will be displayed.
2. Select the amounts you want to include in the invoice and press the "Invoice selected on this page" button:
3. Your invoice will be stored in your and the manager's database. All you have to do is just to wait for the payment.
If you would like to see the details of this invoice, go to the Invoices page and choose the respective invoice from the list by clicking the invoice code:
It will open the invoice page where you can see the invoice details, receivables and linked payments in the corresponding sections of the page.
On this page, you may also download the invoice as a PDF file by pressing the "Download as PDF" button:
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Payments
When the translation agency has entered the payment sent to you in its database, you will be notified by the email.
Click the Payments menu on the top panel:
It will bring you to the Payments list:
To see the received payment details, go to the Payments page and choose the respective payment from the list by clicking on the payment code.
It will open the payment page where you can see the payment details and linked invoices in the corresponding sections:
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Filters
Each page has filters you can use to display the necessary entries in the tables.
My jobs filter
The jobs filter looks as follows:
- Job code: filters the jobs by a specific code.
- Job name: filters the jobs by a specific name.
- Statuses: filters the jobs by a specific status (Proposed to vendor, Confirmed by vendor, Declined by vendor, Completed, Rejected by manager, Accepted by manager, Canceled).
- Service: filters the jobs by a specific service.
- Language pair: filters the jobs by a specific language pair.
- Start date: filters the jobs by a specific start date.
- Deadline date: filters the jobs by a specific deadline date.
- Primary manager: filters the jobs assigned by a specific project manager.
- Note: displays only the jobs with notes containing the specified symbols combination.
- Overdue: displays overdue or not overdue jobs in accordance with the filter value applied (Yes, No).
- Free of charge: displays jobs marked or unmarked as free of charge in accordance with the filter value applied (Yes, No).
- Has receivables: displays jobs with or without receivables in accordance with the filter value applied (Yes, No).
Tenders filter
Go to the Tenders menu to monitor proposed tenders.
You can hide or display some tenders in the list using filters:
- Tender code: displays only the tenders with the codes containing entered symbols sequence.
- Tender type: displays only the tenders of the specified type (First claimer, Selected by manager (fixed price), Selected by manager (negotiable price)).
- Primary manager: displays only the tenders created by the selected primary manager.
- Tender start date: displays only the tenders which were started during the specified period.
- Vendor application deadline date: displays only the tenders with deadlines during the specified period.
- Job code: displays only the jobs with the codes containing entered symbols sequence.
- Language pair: displays only the tenders with the selected language pair.
- Vendor application statuses: displays only the tenders with the specified vendor application status (Open, Closed).
Receivables filter
The filter looks as follows:
- Receivable code: displays only the amounts with the code containing specific characters.
- Project manager: displays only the receivables for the jobs added by a project manager.
- Job statuses: displays only the amounts for the jobs with the specified status (Proposed to vendor, Confirmed by vendor,
Declined by vendor, Completed, Accepted by manager, Rejected by manager, Canceled.
- Job deadline date: displays only the amounts for the jobs with a specified deadline time span.
- Is invoiced: displays only the receivables which have been or have not been invoiced in accordance with the filter value applied (Yes, No).
Invoices filter
The filter looks as follows:
- Code: displays only the invoices with a specific code.
- Creation date: displays only the invoices created within a specific period of time.
- Due date: displays the invoices with the due date within the specified date range.
- Overdue: displays only the invoices which are overdue or not in accordance with the filter value applied (Yes, No).
- Has linked payments: displays only the invoices with or without linked payments according to the filter value applied (Yes, No).
- Fully covered: displays only the fully covered or partially/not covered invoices in accordance with the filter value applied (Yes, No).
Payments filter
The filter looks as follows:
- Code: displays only the payments with a specific code.
- Creation date: displays only the payments created within a specific period of time.
- Paid at date: displays only the payments made within a specific period of time.
- Has linked invoices: displays only the payments with or without linked invoices according to the filter value applied (Yes, No).
- Is fully covered: displays only the payments which are fully covered or partially/not covered with invoices according to the filter value applied (Yes, No).
Export data to excel
On every page of the following menus you can export the tables into .xls files:
To do so, go to the required menu and press the "Export to Exel" button:
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Additional information
The system supports all the modern browsers. However, some outdated browsers (e.g., Opera 12.17) may have issues.
If you experience issues, we recommend using the modern browser. We are improving the system all the time.
That’s why its user interface may change and look a little bit differently from the one described above.
However, we try to update this manual accordingly. If you notice some discrepancies between the description and the real functionality, please tell us.
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