Difference between revisions of "Vendor rating"

Revision as of 18:03, 27 April 2023

Features described below will be available with the forthcoming system release.

You can define your own rating categories and rate how well the vendors complete the jobs.

Based on the job ratings, the vendors will get average ratings for each category as well as an overall rating which is displayed in their Vendor rating.

Create categories

To create a new rating category, go to Vendors → Rating categories:

Click the "New category" button:

Specify the category name and its order in the list, then click "Create":

Fore more info, check the Rating categories page.

Rate job

When the job status is changed to "Completion accepted", you can rate in the predefined rating categories how well the vendor completed the job.

To do so, click "Update":

Assess how the job was done in the predefined categories, then click "Update":

Once done, the rating of the job will be displayed in the table:

If needed, you can always change it by clicking "Update" again.

View rating

To view details on the vendor's rating, please click the corresponding link in the profile:

Here, you can see the vendor's average rating as well as the number of jobs rated in each category, and the overall rating:

For more info on viewing vendor's rating, please check the Vendor rating section.