Difference between revisions of "Messages"

From Protemos Wiki
Jump to: navigation, search
(General information)
 
(5 intermediate revisions by one other user not shown)
Line 1: Line 1:
 +
__FORCETOC__
 +
Watch our video tutorial on Messages - [[File:2ag.png|40px|link=https://youtu.be/DhbznYfEXPI]]
 +
 
You can discuss specific objects with your vendors or clients directly in Protemos, instead of exchanging emails or instant messages.
 
You can discuss specific objects with your vendors or clients directly in Protemos, instead of exchanging emails or instant messages.
  
Line 21: Line 24:
 
=='''General information'''==
 
=='''General information'''==
  
In the '''Messages''' field enter your text and press the '''"Send"''' button:
+
In the '''Messages''' field enter your text and click the '''"Send"''' button:
  
 
[[File:Messmess.png|border|250px]]
 
[[File:Messmess.png|border|250px]]
 +
 +
Here you can see the example of how it looks like:
 +
 +
[[File:Send message.png|border|400px]]
  
 
Clients, vendors, and managers will get emails once someone sent a message to them.
 
Clients, vendors, and managers will get emails once someone sent a message to them.
Line 29: Line 36:
 
You can read the message and reply straight from the email:
 
You can read the message and reply straight from the email:
  
[[File:Invoice client reply.png|border|500px]]
+
[[File:Message email.png|border|500px]]
  
By pressing '''"Reply to this message"''', you will be redirected to the '''"Messages"''' field of the respective object.
+
By clicking '''"Reply to this message"''', you will be redirected to the '''"Messages"''' field of the respective object.
  
  
<span style="color:blue">'''Tip:''' </span> If your client or vendor cannot log in to the system (and you do not plan allow them to use the Client Portal and the Vendor Portal), you can use the '''"Messages"''' field as an option to leave notes or anything you need. But if you allow them to log in, all the messages will be visible for them.
+
<span style="color:blue">'''Tip:''' </span> If your client or vendor cannot log in to the system, you can use the '''"Messages"''' field as an option to leave notes or anything you need. But if you allow them to log in, all the messages will be visible for them.

Latest revision as of 16:23, 27 September 2022

Watch our video tutorial on Messages - 2ag.png

You can discuss specific objects with your vendors or clients directly in Protemos, instead of exchanging emails or instant messages.

Client's messages

This feature is available for the following clients' objects:

Vendor's messages

This feature is available for the following vendors' objects:

General information

In the Messages field enter your text and click the "Send" button:

Messmess.png

Here you can see the example of how it looks like:

Send message.png

Clients, vendors, and managers will get emails once someone sent a message to them.

You can read the message and reply straight from the email:

Message email.png

By clicking "Reply to this message", you will be redirected to the "Messages" field of the respective object.


Tip: If your client or vendor cannot log in to the system, you can use the "Messages" field as an option to leave notes or anything you need. But if you allow them to log in, all the messages will be visible for them.