Difference between revisions of "Enterprise edition user manual"

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(Invoices from vendors and payment control)
(Access control)
 
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'''For a brief system overview, please check this video:'''  [[File:YT client.png|40px|link=https://youtu.be/rrG6ImhtWHQ]]
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=='''Get started with Protemos'''==
 
=='''Get started with Protemos'''==
  
'''To start working with Protemos, create your account in the system by completing the following steps:'''
+
To start working with Protemos, please create your account in the system by completing the following steps:
 +
 
 +
1. Click the "'''CREATE PROTEMOS ACCOUNT'''" button on the website '''<U> <span style="background-color:yellow"> [https://protemos.com  www.protemos.com] </span> </U>'''
  
1. Press the "'''Sign up'''" button at the website '''<U> <span style="background-color:yellow"> [https://protemos.com  www.protemos.com] </span> </U>'''
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[[File:Create account button.png|border|750px]]
  
[[File:sign up button.jpg|border|440px]]
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2. It will bring you to the '''<U> <span style="background-color:yellow"> [https://cloud.protemos.com/account/create  Create Account] </span> </U>''' page:
  
2. Go to the '''<U> <span style="background-color:yellow"> [https://cloud.protemos.com/account/create  Create Account] </span> </U>''' page:
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[[File:Create Enterprise account.png|border|750px]]
  
[[File:create account page.jpg|border|440px]]
+
3. Fill in all the boxes and tick the "I'm not a robot" checkbox.
  
3. Select your account type:
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Please read our '''Privacy policy''' and '''Terms of service''', mark the relevant checkbox and click the "'''Sign up'''" button:
  
[[File:account type selection.jpg|border|440px]]
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[[File:I'm not a robot new.png|border|350px]]
  
'''''Enterprise''': select this option if you are going to assign jobs to in-house translators, freelancers or other companies.''
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4. After that, the account will be set up and you will see a welcome screen to start working with the system.
  
''If you select this, the system will have supplier’s functionality and you will be able to assign jobs to your suppliers.''
+
5. Click the "'''OK, let’s get started!'''" button:
  
 +
[[File:Let's get started new.png|border|350px]]
  
'''''Freelance''': this is a light and free version of the system. Select this option if you are doing all jobs alone and do not subcontract freelancers.''
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The system setup wizard will be displayed:
  
''If you select this, you will not be able to create suppliers in the system and assign jobs to them. Upgrade to Enterprise version is possible if desired.''
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[[File:wizard services.png|border|1000px]]
  
3. Fill in all the boxes and click the "'''Sign up'''" button:
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6. Enter data for each menu entry:  
  
[[File:not a robot.jpg|border|440px]]
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*'''Services''' are the services you provide. In addition to translation and proofreading, you can indicate any other services such as layout design, OCR, etc.
 +
 
 +
*'''Language pairs''' are your language pairs.
 +
 
 +
*'''Units''' are units to measure the volume of work. For example, hours, words, pages, etc.
 +
 
 +
*'''Specializations''' are your  specializations.
 +
 
 +
*'''Currencies''' are the currencies you work with such as US dollars or euros. Indicate the main currency of the system here. The system will use it for accounting.
 +
 
 +
*'''Payment methods''' are the payment details. They will be used in the invoices the system will generate to send to your clients.
 +
 
 +
To navigate in the menu entries, use a dedicated navigation menu:
 +
 
 +
[[File:Wizard navigation.png|border|1000px]]
 +
 
 +
Don’t worry if you select something wrong. You’ll be able to change these values in the '''<U>[[System settings]]</U>'''.
 +
 
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
 +
 
 +
=='''My profile settings'''==
 +
 
 +
On the "'''My Profile'''" page you can update your personal information, the time zone you are located in, and change your username and account password.
 +
 
 +
To do so, go to the '''My profile''' menu:
 +
 
 +
[[file:My profile settings.png|border|900px]]
 +
 
 +
For more detailed information, please see the '''<U>[[My profile|My profile]]</U>''' page.
 +
 
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
 +
 
 +
=='''Settings'''==
 +
 
 +
You can change and set system settings in the '''Settings''' menu:
 +
 
 +
[[File:Settings.1.png|border|150px]]
 +
 
 +
Each of these menu screens is described below.
  
4. After pressing the "'''Sign up'''" button, the account will be set up and you will see a welcome screen to start working with the system.
+
==='''Account'''===
  
5. Press the "'''OK, let’s get started!'''" button:
+
On the "'''Account'''" page you can change the account owner, update the account name, update default settings, delete your account.
  
[[File:welcome page n.jpg|border|440px]]
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*The '''Account info''' section contains common information about your company.  
  
The system setup wizard will be displayed:
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Here you can '''<u>[[Update account details|update information]]</u>''' about your company and  <U>'''[[Change account owner|change the account owner]]'''</U> ''(available only for the owner of the account)'':
  
[[File:system setup wizard.jpg|border|1000px]]
+
[[File:Account itself.png|border|700px]]
  
6. Enter data for each menu entry:
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*'''Account settings'''
  
'''Services''' are the services you provide. In addition to translation and proofreading, you can indicate any other services such as layout design, OCR, etc.
+
Here you can define the default legal entity, system currency, time zone for new users, and default templates for quotes, client and vendor invoices, and job POs.
  
'''Language pairs''' are your language pairs.  
+
You may also specify a default legal entity, currency and invoice PDF template for each particular '''<U>[[Client_default_settings|'''client]]</U>''' or '''<U>[[Change_vendor_default_settings|'''vendor]]</U>'''.
  
'''Units''' are units to measure the volume of work. For example, hours, words, pages, etc.
+
To change any of the above-mentioned settings, click the following buttons:
  
'''Specializations''' are your  specializations.
+
[[File:Account settings section.png|border|1070px]]
  
'''Currencies''' are the currencies you work with such as US dollars or euros. Indicate the main currency of the system here. The system will use it for accounting.
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For more info, please see the '''<U>[[Account#Account settings|Account settings]]</U>''' page.
  
'''Payment methods''' are the payment details. They will be used in the invoices the system will generate to send your clients.
+
*'''Account deletion'''
  
To navigate in the menu entries, use a dedicated navigation menu:
+
You can immediately and permanently '''<U>[[Delete account|delete]]</U>''' all your account data and files from the server by clicking the '''"Delete account"''' button:
  
[[File:system setup wizard navigation.jpg|border|1000px]]
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[[File:Dlee r.png|border|800px]]
  
Don’t worry if you select something wrong. You’ll be able to change these values in <U>[[System|'''System settings''']]</U>.  
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
7. Having completed all the entries, press the "'''Complete wizard'''" button:
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==='''License'''===
  
[[File:complete wizard button.jpg|border|440px]]
+
When you are registering your account, you get a free one-month trial license. It works just like a normal license, with no limitations.
  
8. The following screen will be displayed:
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When the trial period is over, the account owner may request a license by clicking the "'''Request license'''" button:
  
[[File:you can start working now.jpg|border|540px]]
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[[File:License details page request license button.png|border|1000px]]
  
This means that your account has been created and you can start working with Protemos.  
+
<span style="color:red">'''Note:'''</span> You can add as many managers as you wish, but only the licensed number of them will be able to log in at the same time.
  
However, before you start working with the projects in the system, you need to add your clients in it.  
+
For more info on licensing, please see the <U>'''[[License]]'''</U> page.
  
For Enterprise version, you need also to add vendors. These areas will be addressed in the following sections.
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[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
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==='''Legal entities'''===
  
=='''System values settings'''==
+
If you are using more than 1 legal entity for your business, you may enter them all into the system, and then use them in projects, quotes, invoices, etc.
  
'''You can change and set system values in the System menu''':
+
It means that you can set up different document items (logo, address, company name) for different legal entities.
  
[[File:System menu main items.jpg|border|240px]]
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You can add a new legal entity, change default legal entity, update, delete logo, and delete the existing legal entities by clicking the corresponding buttons:
  
Each of these menu screens is described below.
+
[[File:Le 1.png|border|1000px]]
  
===<span style="color:blue">'''System =>Account''' </span>===
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[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
On the "'''Account'''" page you can complete or update general information, the logo of your company,
+
==='''Access control'''===
  
default settings, deadline email reminders, configure custom SMTP server and update object codes.
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This menu screen contains several submenus:
  
 +
[[File:Settings - access control.png|border|300px]]
  
===='''General info'''====
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*'''Roles'''
  
The "'''General info'''" section contains common information about your company.
+
You can create a separate account with the necessary level of access rights for each of your managers. Use this page to view the table of the access rights and permissions that are associated with each level:
  
Here you can amend information about your company and change account owner (this option is available only for the owner of the account).
+
[[File:Role-based access control.1.png|border|1100px]]
  
To edit general information press the "'''Update'''" button:
+
*'''Managers'''
  
[[File:account general info tab.jpg|border|800px]]
+
Use this page to view the list of managers added to the system and add new managers. More info [[Enterprise_edition_user_manual#Add_new_manager|<U>'''here'''</U>]].
  
Confirm the changes by clicking "'''Update'''" or call off them with the "'''Cancel'''" button after editing:
+
[[File:Managers list.1.2.png|border|1070px]]
  
[[File:update account details page .jpg|border|440px]]
+
*'''Client pools'''
  
To change the account owner press "'''Change account owner'''" (this option is available only for the owner of the account. For more info, please see the <U>'''[[Users]]''' </U> page):
+
You can limit the access of your managers to specific clients by creating client pools and assigning them to managers. For more info, please check the <U>[[Client pools|'''Client pools''']]</U> page.
  
[[File:CHAO button.jpg|border|800px]]
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[[File:New client pool (1.56).png|border|1070px]]
  
Assign a new owner and press the "'''Update'''" button to сonfirm the changes:
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
[[File:change account owner  page.jpg|border|440px]]
+
==='''System Values'''===
  
For more info on user creation, please see the <U>'''[[User creation]]'''</U> page.
+
This menu screen contains several submenus:
  
===='''Company logo image'''====
+
[[File:Sv.png|border|230px]]
  
On the "'''Company logo image'''" section you can upload company logo image which will be displayed
+
*'''Language pairs'''
  
in all documents generated by the system: invoices, POs, Quotes etc.
+
Use this menu to <U>'''[[Add language pairs|add]]'''</U> the language pairs you work with, delete, '''<U>[[Disable language pair|disable]]</U>''' or enable them:
  
Press the "'''Upload new'''" button to upload a logo:
+
[[File:Lang pairs.png|border|800px]]
  
[[File:logo upload.jpg|border|800px]]
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<span style="color:red">'''Note:'''</span> You can’t delete the pairs of languages that you have already used in the system ''("Yes" in the column "Іn use" and no "Delete" button)'', but you can disable them.
  
<span style="color:red">'''Note:''' Only PNG and JPEG images with a maximum size of 350x50 pixels are supported.</span>
+
*'''Services'''
  
 +
Use this menu to '''<U>[[Create service|add]]</U>''', '''<U>[[Update service|update]]</U>''' or delete the services your company provides:
  
===='''Default settings'''====
+
[[File:Sesrvices.png|border|800px]]
  
On the "'''Default settings'''" section you can define the following settings:
+
<span style="color:red">'''Note:'''</span> You can’t delete services that you have already used in the system ''("Yes" in the column "Іn use" and no "Delete" button)'', but you can '''<U>[[Update service#Disable service|disable]]</U>''' them.
  
'''Default time zone''': the time zone you are located in. It's used for the deadlines calculation.
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*'''Specializations'''
  
'''Default currency''': the currency you are using for balances and reporting. For more info, please see the <U>'''[[Currencies]]''' </U> page.
+
Here you can '''<U>[[Create specialization|add]]</U>''', '''<U>[[Update specialization|update]]</U>''' or delete the specializations your company works with:
  
'''Default payment method''': the method which will be added by default to all your invoices unless you don't indicate the different method for specific client or invoice.
+
[[File:Speciaslizations.png|border|800px]]
  
'''Default payment terms''': standard payment terms for all your clients. It defines how soon the payment should be made after issuing the invoice. You can set different method for an individual client.
+
<span style="color:red">'''Note:'''</span> You can’t delete specializations that you have already used in the system ''("Yes" in the column "Іn use" and no "Delete" button)'', but you may '''<U>[[Update specialization#Disable specialization|disable]]</U>'''  them.
  
'''Default VAT for client invoices''': this is the VAT value to be added to all invoices that you issue to your clients. For more info, please see the <U>'''[[VAT]]'''</U> page.
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*'''Units'''
  
'''Default VAT for vendor invoices''': this is the VAT value to be added to all invoices that you issue to your vendors (or your vendors issue to you). For more info, please see the <U> [[VAT]] </U>page.
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Here you can '''<U>[[Create unit|add]]</U>''' any measurement units you need, '''<U>[[Update unit|update]]</U>''', and delete them:
  
'''Default PDF page size''': here you can set the size of the invoice PDF file generated by the system.
+
[[File:Units page buttons.png|border|1000px]]
  
To change any of the above settings, click "'''Update'''":
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<span style="color:red">'''Note:'''</span> You can’t delete units that you have already used in the project ''("Yes" in the column "Іn use" and no "Delete" button)''.
  
[[File:account default settins.jpg|border|800px]]
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*'''Currencies'''
  
It will open the "'''Change account default settings'''" page:
+
On this page, you can '''<U>[[Currencies#Add currencies|add]]</U>''' currencies, '''<U>[[Currencies#Set currency as default|set currency as default]]</U>''', disable or delete currencies:
  
[[File:ADS  change page.jpg|border|540px]]
+
[[File:Change system curr.png|border|1000px]]  
  
Having completed all the entries, press the "'''Update'''" button.
+
<span style="color:red">'''Note:'''</span> Protemos is connected to the currency conversion service so the exchange rate is updated on a daily basis,
 +
that’s why you can always see the correct summary in your default currency.
  
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
===='''Deadline email reminders'''====
+
==='''Object codes'''===
  
The system notifies you by email about overdue projects, jobs, and invoices. You can switch these notifications off/on by clicking "'''Update'''":
+
On this page, you can set the number of your next quote, project, job, etc.
  
[[File:DER update button.jpg|border|800px]]
+
To  '''<U>[[Object_codes#Update_object_ID|update next object ID]]</U>''' or '''<U>[[Object_codes#Update_object_prefix|update object prefixes]]</U>''', click the corresponding buttons:
  
For more info on deadline email reminders, please see <U>'''[[Update deadline reminders settings|Deadline reminders settings]]''' </U> page.
+
[[File:Year.jpg|border|1000px]]
  
 +
For more info, please see the '''<U>[[Object_codes|Object codes]]</U>''' page.
  
===='''Custom SMTP Server'''====
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
By default, the system sends all email messages from Protemos own email server, but you can change this and make the system use your own server.
+
==='''Payment methods'''===
  
To do this, click "'''Update'''":
+
Enter your payment details here so the clients can pay you.
  
[[File:SMTP server update button.jpg|border|800px]]
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On this page, you can: '''<U>[[Create payment method|add payment methods]]</U>''', <U>'''[[Change default payment method|change the default payment method]]'''</U>, update, disable or delete them.
  
For more info on SMTP server configuration, please see the <U>[[Update SMTP server configuration|'''SMTP server configuration''']]</U> page.
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[[File:Payments methods default etc.png|border|800px]]
  
 +
<span style="color:red">'''Note''':</span> You can’t delete payment methods that you have already used in the system, but you can disable them in case these payment methods no longer needed.
  
===='''Object codes'''====
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[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
On this page, you can set the number of your next invoice, project, payment, job etc.
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==='''Taxes'''===
  
To update the next object identification numbers or the object code prefixes press the "Update next IDs" or "Update code prefixes" button correspondingly:
+
You can define several taxes in the system, link them to the clients and vendors, and add them to your invoices.
  
[[File:SAS object codes.jpg|border|800px]]
+
[[File:Tax tax.png|border|300px]]
  
For more info on object codes customizations, please see the <U>[[Update object codes|'''Object codes''']]</U> page.
+
You may add '''<U>[[Taxes#Taxes list|taxes]]</U>''' whether as a percentage or flat amount by clicking the '''"New tax"''' button:
  
 +
[[File:Taxes list g.png|border|900px]]
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
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<span style="color:red">'''Note:'''</span> Only the taxes, that are defined in this list, will be displayed in the drop-down list while assigning values to them.
  
===<span style="color:blue">'''System =>License''' </span>===
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To create a '''<U>[[Taxes#Default clients taxes set|default clients taxes set]]</U>''', go to '''Settings ⇾ Taxes ⇾ Default clients taxes set''':
  
When you are registering your account, you get a free 3-months trial license. It works just like a normal license, with no limitations.
+
[[File:Default client taxes.png|border|300px]]
  
On the "'''License details'''" page you can see:
+
To do that, please click the corresponding buttons:
  
- your license status and type;
+
[[File:Default tax.png|border|900px]]
  
- active managers limit (the number of users with Administrator, Project manager and Account manager rights that can work in the system simultaneously);
+
The system will be adding this set of taxes to each client when you issue invoices.
  
- when your license expires;
+
<span style="color:red"> '''Note:'''</span> Apart from that, you may define an individual set of taxes for each client. It will override the default clients taxes set value.'''
  
- the time left before the expiration date of your license.
+
For more info on individual sets creation, please see the '''<U>[[Taxes#Custom taxes set for individual client|Custom taxes set for individual client]]</U>''' section.
  
When the trial period is over, the account owner may request the license by pressing the "'''Request license'''" button:
+
To create a default vendors taxes set, go to '''Settings ⇾ Taxes ⇾ Default vendors taxes set''':
  
[[File:SAS license request.jpg|border|800px]]
+
[[File:Default vendors taxes.png|border|300px]]
  
It will open the "'''Request license'''" page where you can enter the number of managers you need to work simultaneously in your system and select the license period.
+
Here you can add default percentage and absolute taxes by clicking the corresponding buttons:
  
<span style="color:red">'''Note:'''You can create as many managers as you wish, but only the licensed number of them will be able to log in.</span>
+
[[File:Def vend tax.png|border|900px]]
  
For more info on licensing, please see the <U>'''[[Licensing]]'''</U> page.
+
The system will be adding this set of taxes to each vendor when you issue invoices.
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
For more info, please see the '''<U>[[Taxes#Default vendors taxes set|Default vendors taxes set]]</U>''' section.
  
 +
To add an individual set of taxes for a particular vendor, please see the '''<U>[[Taxes#Custom taxes set for individual vendor|Custom taxes set for individual vendor]]</U>''' section.
  
===<span style="color:blue">'''System=>System Values''' </span>===
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[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
This menu screen contains several submenus:
+
==='''Reminders'''===
  
[[File:SS system values submenus.jpg|border|440px]]
+
The system notifies you about overdue projects, jobs, and invoices by email. You can switch these notifications off/on by clicking "'''Update'''":
  
Each of them is described below.
+
[[File:Reminders.png|border|900px]]
  
 +
For more info, please see the <U>'''[[Reminders]]'''</U> page.
  
===='''Language pairs'''====
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
On this page, you can add, update  or delete the language pairs you work with:
+
==='''SMTP Server'''===
  
[[File:Language pairs page.jpg|border|800px]]
+
By default, the system sends all email messages from Protemos own email server, but you can change this and make the system use your own server.  
  
<U>[[Language pair creation|"'''New language pairs'''"]] </U> – opens language pairs creation page. Here you can create various language pairs combinations of source and target languages.
+
To do this, click "'''Update'''":
  
<U>[[Language pair update|"'''Update'''"]] </U> – opens language pair update page where you can change languages for the particular language pair.
+
[[File:SMTP SERVER update button.png|border|1100px]]
  
"'''Delete'''" – deletes the language pair.
+
For more info, please see the '''<U>[[SMTP server]]</U>''' page.
  
<span style="color:red">'''Note:''' You can’t delete pairs of languages, that you have already used in the system ''("Yes" in the column "Іn use" and no "Delete" button)''.</span>
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
===='''Services'''====  
+
==='''Client portal'''===
  
Use this menu to add, update or delete the services your company provides:
+
Here you can update client portal settings by clicking the '''"Update"''' button:
  
[[File:SS services.jpg|border|800px]]
+
[[File:Client portal settings.png|border|900px]]
  
<U> [[Service creation|"'''New service'''"]] </U> – opens service creation menu. Here you can create as many services as you wish.
+
You can define managers as the default recipient of notifications connected with quotes, projects, overdue clients' invoices, payment settings, etc.
  
<U> [[Service update|"'''Update'''"]] </U> – opens services update page where you can change the name of the particular service.  
+
For more info, please see the '''<U>[[Client portal]]</U>''' page.
  
"'''Delete'''" – deletes the service.
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
<span style="color:red">'''Note:''' You can’t delete services, that you have already used in the system ''("Yes" in the column "Іn use" and no "Delete" button)''.</span>
+
==='''Vendor portal'''===
  
===='''Specializations'''====
+
Here you can update vendor portal settings by clicking the '''"Update"''' button:
  
On this page, you can add, update or delete the specializations your company works with:
+
[[File:Vendor profile swttings.png|border|900px]]
  
[[File:specialization list page.jpg|border|800px]]
+
You can update all elements except the Vendor application URL. For more details, please check  '''<U>[[Vendor application URL]]</U>''' page.
  
<U> [[Specialization creation|"'''New specialization'''"]] </U> – opens specialization creation menu. Here you can create every possible specializations you may wish.
+
In the Agreement with the new vendors' section, you can embed your standard agreement with your vendors into the system, so they will have to accept it before working with you.
  
<U> [[Specialization update|"'''Update'''"]] </U> – opens specialization update page where you can change the name of the particular specialization.
+
Click '''"Create agreement"''' to add the agreement:
  
"'''Delete'''" – deletes the specialization.
+
[[File:Sadaro.png|border|900px]]
  
<span style="color:red">'''Note:''' You can’t delete specializations, that you have already used in the system ''("Yes" in the column "Іn use" and no "Delete" button)''.</span>
+
For more info, please see the '''<U>[[Vendor portal#Agreement with new vendors|Agreement with new vendors]]</U>''' section.
  
===='''Units'''====
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
Use this menu to select units to measure the volume of your work (words, hours, pages, etc.).
+
==='''Email templates'''===
  
Here you can add, update or delete any measurement units you need:
+
You can create your own quote, multi-quote, and client invoice email templates.
  
[[File:units list page.jpg|border|800px]]
+
To create an email template, go to '''Settings''' → '''Email templates''':
  
<U> [[Unit creation|"'''New unit'''"]] </U> – opens unit creation menu where you can create as many measurement units as you need.
+
[[File:Email templates1.png|border|300px]]
  
<U> [[Unit update|"'''Update'''"]] </U> – opens unit update page. Here you can change the name of the particular unit.
+
*'''Quote templates'''
  
"'''Delete'''" – deletes the unit.
+
Use this page to <U>[[Email_templates#Quote_templates|'''create''']]</U> the quote email templates and clone, update and delete the existing ones:
  
<span style="color:red">'''Note:''' You can’t delete units, that you have already used in the project ''("Yes" in the column "Іn use" and no "Delete" button)''.</span>
+
[[File:New quote template (enterprise manual).png|border|1070px]]
  
===='''Currencies'''====
+
*'''Multi-quote templates'''
  
Use this menu to add currencies that will be used in the system.
+
Use this page to <U>[[Email_templates#Multi-quotes_templates|'''create''']]</U> the multi-quote email templates and clone, update and delete the existing ones:
  
For example, one client can pay in US dollars while others can choose euros and you can pay to vendors in local currency.
+
[[File:New multiquote email templates (enterprise manual).png|border|1070px]]
  
On this page, you can: add currencies, set any currency as default, disable or delete currencies, check up the exchange rates history.
+
*'''Client invoice templates'''
  
[[file:currencies list page.jpg|border|800px]]
+
Use this page to <U>[[Email_templates#Client_invoice_template|'''create''']]</U> the client invoice email templates and clone, update and delete the existing ones:
  
<U>[[Currencies#Adding currencies|"'''Add currency'''"]]</U>- opens the menu, where you can add desired currency. You can add as many currencies as you need.
+
[[File:New client invoice template (enterprise manual).png|border|1070px]]
  
<U>[[Currencies#Exchange rates history|"'''Exchange rates history'''"]]</U>- shows the exchange rates on the selected date.
+
For more info on email templates, please see the <U>'''[[Email templates]]'''</U> page.
  
<U>[[Currencies#Setting a currency as default|"'''Set as default'''"]]</U> - sets the selected currency as default. If you change the default currency,
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
all reports and project balances will be rebuilt and recalculated in the new default currency.
+
==='''PDF templates'''===
  
<U>[[Currencies#Disabling and deleting currencies|"'''Disable'''"]]</U> - disables the currency.  
+
You can create PDF templates for client invoices, vendor invoices, quotes, and job PO.
  
<U>[[Currencies#Disabling and deleting currencies|"'''Delete'''"]]</U> - deletes the currency. You can't delete the currency that is already in use in the system
+
To create a template, go to '''Settings → PDF Templates:'''
  
but you can disable it in case this currency no longer needed.
+
[[File:Settings - pdf templates.png|border|280px]]
  
<span style="color:red">'''Note''': Protemos is connected to the currency conversion service so the exchange rate is updated on a daily basis.
+
*'''Client invoice PDF templates'''
  
<span style="color:red">That’s why you can always see the correct summary in your default currency.</span>
+
Use the page to <U>[[PDF_templates#Client_invoice_PDF_templates|'''create''']]</U> the client invoice PDF templates and clone, update and delete the existing ones:
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
[[File:Client invoice pdf templates (enterprise manual).png|border|1070px]]
  
===<span style="color:blue">'''System=>Users'''</span>===
+
<span style="color:orange">'''Note''':</span> You cannot delete templates that are in use.
  
Use this menu screen to add new users who will use the system just as you do.
+
*'''Vendor invoice PDF templates'''
  
For example, if there are several project managers in your team, you can add a separate account for each of them.
+
Use the page to <U>[[PDF_templates#Vendor_invoice_PDF_templates|'''create''']]</U> the vendor invoice PDF templates and clone, update and delete the existing ones:
  
To add a new user, press the "'''New user'''" button:
+
[[File:New vendor invoice PDF templates (enterprise manual).png|border|1070px]]
  
[[file:users list page.jpg|border|800px]]
+
<span style="color:orange">'''Note''':</span> You cannot delete templates that are in use.
  
It will open the "'''New user'''" page. After you fill in the boxes press the "'''Save'''" button:
+
*'''Quote PDF templates'''
  
[[file:new user page.jpg|border|540px]]
+
Use the page to <U>[[PDF_templates#Quote_PDF_templates|'''create''']]</U> the quote PDF templates and clone, update and delete the existing ones:
  
After pressing the "'''Save'''" button, the user will be sent an invitation email and will be able to complete the account creation.
+
[[File:New quote pdf template (enterprise manual).png|border|1070px]]
  
For more info on user creation, please see the <U>'''[[User creation]]'''</U> page.
+
<span style="color:orange">'''Note''':</span> You cannot delete templates that are in use.
  
<span style="color:red">'''Note''': Use the <U> [[User groups|"'''User groups'''"]] </U> box to select the group to relate your users to. This will define the user’s access rights.</span>
+
*'''Job PO PDF templates'''
  
On the "'''Users'''" page, you can also <U>[[User update| '''Update user''']]</U> information.
+
Use the page to <U>[[PDF_templates#Job_PO_PDF_templates|'''create''']]</U> the job PO PDF templates and clone, update and delete the existing ones:
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
[[File:New job PO PDF template (enterpise manual).png|border|1070px]]
  
===<span style="color:blue">'''System=>User groups''' </span>===
+
<span style="color:orange">'''Note''':</span> You cannot delete templates that are in use.
  
Use this menu screen to define access rights for various user groups:
+
For more info on PDF templates, please see the <U>'''[[PDF templates]]'''</U> page.
  
[[file:User groups system permissions n.jpg|border|600px]]
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
for more info on access rights for various user groups, please see '''<U>[[User groups]]</U>''' page.
+
==='''Integrations'''===
  
===<span style="color:blue">'''System=>Payment methods''' </span>===
+
*'''memoQ integration'''
  
Enter your payment details here so the clients can pay you.
+
Protemos is integrated with memoQ system — a translation environment tool.
  
On this page, you can: add various payment methods, change default payment method and terms, update, disable or delete them.
+
To enable memoQ integration, go to '''Settings ⇾ Integrations ⇾ memoQ'''.
  
[[file:Payment methods.jpg|border|800px]]
+
Here you can enable, update, disable the integration for your account, manage your memoQ server, create a memoQ account:
  
<U>[[Payment method creation|"'''Add payment method'''"]]</U>  - opens the menu where you can create a new payment method.
+
[[File:Memoq user manual.png|border|900px]]
  
<U>[[Default payment method change|"'''Change default payment method and terms'''"]]</U> - on this page you can select the default payment method, 
+
More details here: <U>'''[[MemoQ integration]]'''</U>
  
define in how many days invoices should be paid and the <U> [[VAT#Default VAT settings|"'''Default VAT'''"]] </U> value for your invoices.
+
*'''Smartcat integration'''
  
<U>[[Payment method update|"'''Update'''"]]</U> - opens the page where you can renew payment method details.
+
Protemos is integrated with SmartCAT system, so you can create projects and quotes in Protemos, and then copy them to SmartCAT (and vice versa).
  
"'''Disable'''" - disables the payment method.  
+
To enable SmartCAT integration, go to '''Settings ⇾ Integrations ⇾ Smartcat'''.
  
"'''Delete'''" - deletes the payment method.  
+
Here you can enable, update, disable SmartCAT integration for your account, get a SmartCAT API key for Protemos, as it differs from your normal SmartCAT username and password.
  
<span style="color:red">'''Note''': You can’t delete the payment methods, that you have already used in the system ''("Yes" in the column "Іn use" and no the "Delete" button).'' 
+
[[File:Smart.png|border|900px]]
  
<span style="color:red"> But you can disable them in case these payment methods no longer needed.</span>
+
For more info on SmartCAT integration, SmartCAT-related project and quotes creation, please see the '''<U>[[Smartcat integration]]</U>''' page.
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
*'''TQAuditor integration'''
  
===<span style="color:blue">'''System=>Templates''' </span>===
+
Protemos is integrated with TQAuditor - the system for evaluation and monitoring translation quality.
  
This menu screen contains the CAT logs submenu which is described below:
+
[[File:Tq.png|border|900px]]
  
[[file:system menu CAT logs.jpg|border|400px]]  
+
For more info on TQAuditor integration, please see the '''<U>[[TQAuditor integration]]</U> '''page.
  
===='''CAT logs'''====
+
*'''QuickBooks integration'''
  
Use this menu to add weighted word count templates for the CAT tools you are using.
+
Protemos is integrated with QuickBooks, an accounting software system.
  
Here you can add, update or delete templates:
+
For more info on QuickBooks integration, please see the '''<U>[[QuickBooks integration|QuickBooks integration]]</U> '''page.
  
[[file:CAT log templates page.jpg|bprder|800px]]
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
<U>[[Weighted word count templates#Adding templates|"'''Add template'''"]]</U> - opens the page where you can add word count template.
+
=='''Add new manager'''==
  
<U>[[Weighted word count templates#Deleting templates|"'''Delete'''"]]</U> - deletes the template.
+
Use this menu to add new managers who will use the system just as you do.  
  
You may also <U>[[Weighted word count templates#Updating templates|"'''Update'''"]]</U> the template if necessary.
+
If there are several project managers in your team, you can create a separate account with the necessary level of '''<U>[[access rights]]</U>''' for each of them.
  
For more info on templates, please see '''<U>[[Weighted word count templates]]</U> '''page.
+
You can also limit the access of your managers to specific clients by creating client pools and assigning them to managers. For more info, please check the <U>[[Client pools|'''Client pools''']]</U> page.
  
 +
To add a new manager, go to '''Settings → Access control → Managers''':
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
[[File:Settings - access control - managers.png|border|300px]]
  
===<span style="color:blue">'''System=>SmartCAT integration''' </span>===
+
Сlick the '''"New manager"''' button on the '''Managers''' page:
  
Protemos is integrated with SmartCAT system, so you can create the projects in Protemos, and then copy them to SmartCAT.
+
[[File:New manager button.png|border|900px]]
  
On this page you can enable, update or disable SmartCAT integration for your account:
+
<span style="color:red">'''Note''':</span> Your manager will not be able to log into the system if you unmark the "'''Can log in"''' checkbox.
  
[[file:smartCAT integration enable button.jpg|border|800px]]
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
<U>[[SmartCAT integration#Enabling SmartCAT integration in Protemos|"'''Enable'''"]]</U> - opens the '''SmartCAT intergation details''' page where you can enter your API credentials.
+
==='''How to accept invitation as manager'''===
 +
If your colleagues create a manager account for you, you will receive an invitation email:
  
<U>[[SmartCAT integration#Enabling SmartCAT integration in Protemos|"'''Update'''"]]</U> - here you can update the integration details if necessary.
+
[[File:Invitation email for manager.1.png|border|700px]]
  
<U>[[SmartCAT integration#Enabling SmartCAT integration in Protemos|"'''Delete'''"]]</U> - deletes the integration.
+
Accept the invitation by clicking the link in the received email. The following page will appear:
  
The "'''Update'''" and "'''Delete'''" buttons will appear after you enable SmartCAT integration for your account.
+
[[File:Complete registration (manager).png|border|1070px]]
  
For more info on SmartCAT integration, please see '''<U>[[SmartCAT integration]]</U> '''page.
+
Fill in your username and password, read and accept the Privacy policy and Terms of service, and click “Submit”.
  
 +
You will receive an email notification on successful registration and will be logged in to your manager account:
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
[[File:Registration is complete (manager).png|border|500px]]
  
 
=='''Add clients'''==
 
=='''Add clients'''==
Line 420: Line 475:
 
You can add clients manually, one by one, or import their list from an Excel file. Each of these options is described below.
 
You can add clients manually, one by one, or import their list from an Excel file. Each of these options is described below.
  
==='''Adding clients manually'''===
+
==='''Add clients manually'''===
 +
 
 +
There are two ways to add new clients manually:
 +
 
 +
1. Click the '''Client''' menu on the top panel and then click '''New client''':
 +
 
 +
[[File:2.00.png|border|100px]]
 +
 
 +
2. Or you may go to '''Clients''' and click the "'''New client'''" button:
 +
 
 +
[[File:New client button.png|border|850px]]
 +
 
 +
<span style="color:red">'''Note'''</span>: Only clients with '''marked''' the '''"Can log in"''' checkbox can receive corresponding notification, create quote requests, projects from the system.
 +
 
 +
This page is intended for viewing and entering various client data and has the following tabs:
 +
 
 +
*On the '''<U>[[Client view page – General info tab|General info]]</U>''' tab you may view, '''<U>[[Update client details|update]]</U>''' client info, check '''<U>[[Client quick links|client-related objects]]</U>''', add the necessary '''<U>[[Manage client tags|tags]]</U>''' to the client.
  
To add a new client, click the '''Clients''' menu on the top panel and then press the "'''New client'''" button:
+
*In the '''<U>[[Client view page – General info tab#Primary user|Primary user]]</U>''' section you can view and edit client's primary contact details, change your client's '''<U>[[Client default settings|default settings]]</U>'''.
  
[[file:clients adding.jpg|border|800px]]
+
<span style="color:red">'''Note''':</span> You can’t delete clients involved into recorded projects, invoices or payments. But you can unmark the '''<U>[[Update client details#Assignability|'''"Assignable"''']]</U>''' checkbox in a client profile, and the client will not appear in the drop-down list when creating projects and quotes.
  
Enter information about your client in the displayed screen. It consists of two sections.
+
*On the '''<U>[[Client view page – Contact persons tab|Contact persons]]</U>''' tab you can view the list of client’s contacts, edit or delete them, and start creating new contacts.
  
*Use the '''General info''' section to enter general information about a client:
+
If the client has several contact persons, they can all be entered in the '''Contact persons''' tab.
  
[[file:new client general info section.jpg|border|440px]]
+
*On the '''<U>[[Client view page – Prices tab|Prices]]</U>''' tab you can view the list of prices agreed with the client, edit or delete them, and start creating new prices.
  
*Use the '''Primary user''' section to enter the client’s contact person:
+
*On the '''<U>[[Taxes#Custom taxes set for individual client|Taxes]]</U>''' tab you can create a custom taxes set for this client. Here you may also define which tax set should be applied (whether custom or default one) for this particular client.
  
[[file:new client primary user section.jpg|border|440px]]
+
*On the '''<U>[[Client view page – Documents tab|Documents]]</U>''' tab you can upload files and/or add links to external files related to the client or delete them.
  
Press the "'''Save'''" button to display the client entry.
+
==='''Import and export clients'''===
  
This page is intended for viewing and entering various client data and has the following tabs:
+
On this page, you can '''<U>[[Import clients from Excel]]</U>''' without the need to enter the required information manually and '''<U>[[Clients list#Export to Excel| Export clients data]]</U>''' to Excel
 +
by clicking the corresponding buttons:
 +
 
 +
[[File:Export import Screenshot 1.png|border|800px]]
 +
 
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
 +
 
 +
=='''Add vendors'''==
  
[[file:client entry 1.jpg|border|800px]]
+
If you assign jobs to other vendors, you need to add each of them to the system.
  
On '''General info''' tab you may view, '''<U>[[Update client details|update]]</U>''' client info or '''delete''' a client.
+
You can add vendors manually, one by one, or import their list from an Excel file. Each of these options is described below.
  
<span style="color:red">'''Note''': You can’t delete the clients involved into recorded projects, invoices or payments.
+
==='''Add vendors manually'''===
  
Here you may also change the '''<U>[[Client default payment terms|default payment settings]] </U>''' of your clients:
+
There are two ways to add new vendors manually:
  
[[file:client entry 2.jpg|border|800px]]
+
1. Click the '''Vendors''' menu on the top panel and then click '''New vendor''':
  
On '''<U>[[Client view page – Primary user tab|Primary user]]</U>'''  tab, you can view and edit the details of the primary contact of the client.
+
[[File:New vedndor.png|border|110px]]
  
On '''<U>[[Client view page – Contact persons tab|Contact persons]]</U>''' tab, you can view the list of client’s contacts, edit or delete them, and start creating new contacts.
+
2. Or you may go to '''Vendors''' and click the "'''New vendor'''" button:
  
If the client has several contact persons, they all can be entered in the '''Contact persons''' tab.
+
[[File:Button new vendocr.png|border|1000px]]
  
On '''<U>[[Client view page – Prices tab|Prices]]</U>''' tab, you can view the list of prices agreed with the client, edit or delete them, and start creating new prices.
+
In both cases, you will be redirected to the '''<U>[[Create vendor|New vendor]]</U>''' page.  
  
On '''<U>[[Client view page – Documents tab|Documents]]</U>''' tab, you can upload and delete the files related to the client.
+
<span style="color:red">'''Note'''</span>: Only vendors with '''marked''' the '''"Can log in"''' checkbox can receive corresponding notification, and work with you by using the system.
  
==='''Import clients from an Excel file'''===
+
*On the '''General info''' tab you can view, '''<U>[[Update vendor details|update]]</U>''' vendor info, '''<U>[[Manage vendor tags|manage tags]]</U>''', check '''<U>[[Vendor quick links|vendor-related objects]]</U>''',  change the '''<U>[[Change_vendor_default_settings|default settings]]</U>''', disable vendor access to the account, and  send\resend the invitation to the vendor.
  
If you already have the list of clients, contacts and prices, you can easily import it without the need to enter such information manually.
+
<span style="color:red">'''Note''':</span> You can’t delete vendors involved into recorded jobs, invoices or payments. But you may <U>[[Vendor view page, General tab#Primary user|'''disable their access''']]</U> to accounts.
  
Go to the '''<U><span style="background-color:yellow">[https://cloud.protemos.com/client/index Client list] </span> </U>''' page and press the "'''Import from Excel'''" button:
+
*On the '''<U>[[Vendor view page, Contact persons tab|Contact persons]]</U>''' tab you can view a list of vendor contacts, edit or delete them, and start creating new contacts. This tab is available only if the vendor is a company, not a person.
  
[[file:clients import from xls.jpg|border|800px]]
+
*On the '''<U>[[Vendor view page, Payment methods tab|Payment methods]]</U>''' tab you can create or update payment methods for the vendor, and change the default payment method.
  
For more info on clients data import, please see the '''<U>[[Import clients from Excel]]</U>''' page.
+
*On the '''<U>[[Vendor view page, Prices tab|Prices]]</U>''' tab you can view the list of prices agreed with the vendor, edit or delete them, and start creating new prices.
  
On this page, you can also export all the displayed list of clients to Excel by pressing the "'''Export to Excel'''" button:
+
*On the '''<U>[[Taxes#Custom taxes set for individual vendor|Taxes]]</U>''' tab you can create a custom taxes set for this vendor. Here you may also define which tax set should be applied (whether custom or default one) for this particular vendor.
  
[[file:clients export to xls.jpg|border|800px]]
+
*On the '''<U>[[Vendor view page, Documents tab|Documents]]</U>''' tab you can upload files and/or add links to external files related to the vendor or delete them.
  
For more info on clients data export , please see the '''<U>[[Clients list#Export to Excel| Export clients data to excel]]</U>''' page.
+
*On the '''<U>[[Availability chart tab|Availability chart]]</U>''' tab you can see the chart and list of all active jobs assigned to the vendor.
  
For more info on clients, please see the '''<U>[[Clients]]</U>''' page.
+
==='''Import and export vendors'''===
  
 +
On this page, you can '''<U>[[Import vendors from Excel]]</U>''' without the need to enter the required information manually and '''<U>[[Vendors list#Export to Excel| Export vendors data to excel]]</U>''' to Excel
 +
by clicking the corresponding buttons:
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
[[File:Import vendors.png|border|1000px]]
  
 +
==='''Vendor application URL'''===
  
=='''Add vendors'''==
+
You can post the vendor application URL on your corporate website or send it to new vendors so that they can submit their applications to you.
 +
 
 +
For more information, please check the '''<U>[[Vendor application URL]]</U>''' page.
  
If you assign jobs to other vendors, you need to add each of them in the system.
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
You can add vendors manually, one by one, or import their list from an Excel file. Each of these options is described below.
+
=='''Add new quote'''==
  
==='''Adding vendors manually'''===
+
The quote is a potential project. Let's assume that your client has sent you a translation request, but first, he would like to know how much it will cost, time frames for implementation, etc. You can easily convert it to the project.
  
To add a new vendor, click the '''Vendors''' menu on the top panel and then press the "'''New vendor'''" button:
+
There are two ways to create a quote:
  
[[file:vendors adding.jpg|border|800px]]
+
1. Click the '''Quotes''' menu on the top panel and then click the '''New quote''' button:
  
The screen to add a vendor will appear.
+
[[File:New quote.png|border|100px]]
  
First, you will see the Type box. You can select any of the three vendor types:
+
2. Or you may go to Quotes, and click the '''"New quote"''' button:
  
'''Company''' is a contractor company.
+
[[File:New quotes from.png|border|800px]]
  
'''Freelancer''' is a non-staff employee.
+
3. Once the quote is created, you can do the following:
  
'''In-house''' is a staff employee who works in your office.
+
[[File:Quote quote.png|border|900px]]
  
Depending on the vendor type, you will see the boxes to fill in.
+
==='''Quote sections'''===
  
Press the "'''Save'''" button to add a vendor account in the system. The vendor will be sent an invitation email and needs to accept the invitation.
+
*'''Files''' section: here you can upload the files you received from your client or add links (file URLs) to external files by clicking the corresponding buttons:
  
For additional information please see the '''<U>[[Vendor creation]]</U>''' page.
+
[[File:Quote files section.png|border|1100px]]
  
The vendor entry page is intended for viewing and entering various vendor data and has the following tabs:
+
*'''<U>[[Quote CAT logs section|CAT logs]]</U>''' section: here you can upload CAT log files or enter them manually if needed:
  
[[file:vendors entry page general info.jpg|border|800px]]
+
[[File:Quote upload logs buttons.png|border|1100px]]
  
On '''General info''' tab you may view, '''<U>[[Update vendor details|update]]</U>''' vendor info, '''resend invitation''' or '''delete''' a vendor.
+
*'''<U>[[Quote receivables section|Receivables]]'''</U> section: here you can enter receivables to indicate the amount to be charged from the client:
  
<span style="color:red">'''Note''': You can’t delete the vendors involved into recorded jobs, invoices or payments.
+
[[File:Quote new receivable button.png|border|1100px]]
  
Here you may also change the '''<U>[[Vendor default settings change|default payment settings]] </U>''' of your vendors:
+
==='''Create Smartcat-related quotes'''===
  
[[file:vendors entry page default settings.jpg|border|800px]]
+
*You can create Smartcat-related quotes in Protemos. For more detailed instructions, please see the '''<U>[[Smartcat_integration#Create_Smartcat-related_quotes_in_Protemos|Create Smartcat-related quotes in Protemos]]</U>''' section.
  
On '''<U>[[Vendor view page, Primary user tab|Primary user]]</U>''' tab, you can view and edit the details of the primary contact of the vendor.
+
*You may also create Protemos quotes from Smartcat projects. For more detailed instructions, please see the '''<U>[[Smartcat_integration#Create_quote_from_Smartcat_project|Create Protemos quotes from Smartcat projects]]</U>''' section.
  
On '''<U>[[Vendor view page, Contact persons tab|Contact persons]]</U>''' tab, you can view the list of vendor’s contacts, edit or delete them, and start creating new contacts.
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
This tab is available only if the vendor is a company, not a person:
+
==='''Create multi-quote'''===
  
[[file:vendor company contacts.jpg|border|800px]]
+
Multi-quote is a potential project with several options, consisted of several quotes.
  
If the vendor has several contact persons, they all can be entered in the '''Contact persons''' tab.
+
[[File:Multi quotes 1.png|border|150px]]
  
On '''<U>[[Vendor view page, Prices tab|Prices]]</U>''' tab, you can view the list of prices agreed with the vendor, edit or delete them, and start creating new prices.
+
To create a multi-quote, you need to <U>'''[[Create quote#New quote|create single quotes]]''' </U> first.
  
On '''<U>[[Vendor view page, Documents tab|Documents]]</U>''' tab, you can upload and delete the files related to the vendor.
+
Having done that, go to the Multi-quotes page and click the '''"New multi-quote"''' button:
  
==='''Import vendors from an Excel file'''===
+
[[File:1 new mq.png|border|900px]]
  
If you already have the list of vendors, contacts and prices, you can easily import it without the need to enter such information manually.
+
Or you can create a multi-quote by clicking the '''"New multi-quote"''' button in the Multi-quotes menu:
  
Go to the '''<U><span style="background-color:yellow">[https://cloud.protemos.com/vendor/index Vendor list] </span> </U>''' page and press the "'''Import from Excel'''" button:
+
[[File:New multi-quote.png|border|150px]]
  
[[file:vendors import from xls.jpg|border|800px]]
+
In both cases, it will open the '''New multi-quote''' page where you need to select the Legal entity, Client and click '''"Create"''':
  
For more info on vendors data import, please see the '''<U>[[Import vendors from Excel]]</U>''' page.
+
[[File:1 nemw quote.png|border|500px]]
  
On this page, you can also export all the displayed list of vendors to Excel by pressing the "'''Export to Excel'''" button:
+
Then click the '''"Add option quotes"''' button:
  
[[file:vendors export to xls.jpg|border|800px]]
+
[[File:Options1.png|border|900px]]
  
For more info on vendors data export, please see the '''<U>[[Vendors list#Export to Excel| Export vendors data to excel]]</U>''' page.
+
Select the needed ones, and click '''"Add selected quotes"''':
  
For more info on vendors, please see the '''<U>[[Vendors]]</U>''' page.
+
[[File:3-.png|border|900px]]
  
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
For more information, check the [[Multi-quotes]] article.
  
 
=='''Add new project'''==
 
=='''Add new project'''==
  
After setting up the system and entering the clients and vendors in it, you can start new projects.
+
After setting up the system and entering the clients in it, you can start new projects.
  
For illustration purposes, suppose you have Acme Corporation as your client. They have sent you the 20,000-word translation request
+
1. To create a '''<U>[[Projects|project]]</U>''', click the '''Projects''' menu on the top panel and then click the "'''New project'''" button:
  
from English to French asking to complete it in 2 weeks. Let’s add this project in the system.
+
[[File:New project.png|border|110px]]
  
==='''Project creation'''===
+
2. Or you may go to '''Projects''', and click the '''New project''' button:
  
1. To create the project, click the '''Projects''' menu on the top panel and then press the "'''New project'''" button:
+
[[File:Projects.png|border|900px]]
  
[[file:new project adding.jpg|border|800px]]
+
3. In both cases, it will open the '''New project''' page where you can enter the required information.
  
 +
4. The project will be created.
  
2. Enter your project information and press the "'''Create'''" button:
+
==='''Project sections'''===
  
[[file:new project entry.jpg|border|540px]]
+
5. In the '''Details''' tab, you can check the general information of the projects, complete, cancel, update, clone, delete it, and add tags:
  
 +
[[File:3 det.png|border|900px]]
  
3. The project page will be displayed with the following tabs:
+
6. In the '''Files''' tab, you may upload all the necessary files or links to the files (URLs).
  
[[file:project tabs.jpg|border|540px]]
+
[[File:Files tab+.png|border|1000px]]
  
==='''Project input files'''===
+
7. In the '''<U>[[Jobs]]</U>''' tab you may assign the translation to a vendor.
  
4. Now you need to upload the files received from the client to the system.  
+
[[File:Add job.1.png|border|1000px]]
  
To do so, go to the '''Files''' tab and upload the needed files by pressing the "'''Add project input files'''" button:
+
8. In the '''<U>[[Project details, Workflow tab|Workflow]]</U>''' tab you can build chains of consecutive jobs by linking the existing jobs or by adding predefined '''<U>[[Job chain template list|job chain templates]]</U>''':
  
[[file:project input files adding .jpg|border|800px]]
+
[[File:1 фй.png|border|1000px]]
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
9. In the '''Finances''' tab, you may enter the volume of work and '''<U>[[Create receivable|create receivable]]</U>''' from the client and '''<U>[[Create payable|create payable]]</U>''' to the vendor. Click the '''"New receivable"''' button first and choose the receivable type:
  
==='''Project receivables'''===
+
[[File:New receiavable from clien.png|border|1000px]]
  
5. Next, enter the volume of work and the receivable from the client. To do so, go to the '''Finances''' tab:
+
And to create payables, you need to go to the respective job, scroll down to Payables section and click '''"New payable"''' button:
  
[[file:project finance tab.jpg|border|800px]]
+
[[File:New payable to vendor.png|border|1000px]]
  
Press the "'''New receivable'''" button and choose the base:
+
* '''"Flat rate"'''—if you just need to enter the amount of a receivable without entering volumes and rates.
  
[[file:New receivable base.jpg|border|250px]]
+
* '''"Unit-based"'''—if you have to enter the volume and rate for calculating the price.
  
The "'''Flat rate'''" – if you just need to enter the amount of receivable without entering volumes and rates.
+
* '''"CAT log based"'''—if you have fuzzy matches logs generated by CAT tools and want to calculate discounts for each type of match.
  
The "'''Unit based'''" – if you have to enter the volume and rate for calculating the price.
+
You can enter several receivables and payables for a project.
  
The "'''CAT log based'''" – if you have fuzzy matches logs generated by CAT tools and want to calculate discounts for each type of match.
+
10. In '''CAT logs''' tab, you may '''<U>[[Project details, CAT logs tab|upload a CAT log file]]</U>''' to your project. To do so, click the "'''Upload CAT log'''" button:
  
Enter the work volume, price and, if needed, extra charge and discount for the client:
+
[[File:Cat log upl.png|border|900px]]
  
[[file:project receivable creation page.jpg|border|440px]]
+
For more info on projects, please see the '''<U>[[Projects]]</U>''' page.
 +
 
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
 +
 
 +
==='''Create Smartcat-related projects'''===
 +
 
 +
*You can create Smartcat-related projects in Protemos. For more detailed instructions, please see the '''<U>[[Smartcat_integration#Create_Smartcat-related_projects_in_Protemos|Create Smartcat-related projects in Protemos]]</U>''' section.
  
Enter the purchase order number sent from the client in the PO number box. If the client has not provided such number, you may leave this box unfilled.  
+
*You may also create Protemos projects from Smartcat projects. For more detailed instructions, please see the '''<U>[[Smartcat_integration#Create_Protemos_projects_from_Smartcat_projects|Create Protemos projects from Smartcat projects]]</U>''' section.
  
Check the "'''Manage all prices'''" option to add the tariff for this client to the database. It will be displayed next time you enter a similar order.
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
[[file:manage all receivable  prices.jpg|border|440px]]
+
=='''Project templates'''==
  
You can enter several receivables for a project.
+
You can create the project from a template.
  
For more info on receivable creation, please see '''<U>[[Receivable creation/editing|Receivable creation]] </U>''' page.
+
To do so, click the '''Projects''' menu on the top panel and then click '''<U>[[Project templates]]</U>''':
  
==='''CAT logs'''===
+
[[File:Pr templates.png|border|150px]]
  
6. If necessary, you may upload a CAT log file to your project.
+
Or you may go to '''Projects''' and click the '''"Templates"''' button:
  
To do so, go to the '''Cat logs''' tab and press the "'''Upload CAT log'''" button:
+
[[File:Templates.png|border|900px]]
  
[[file:project CAT log tab.jpg|border|800px]]
+
You can do it also create the project template directly from the project.
  
For more info on uploading of CAT log files, please see the '''<U>[[Project details, CAT logs tab]] </U>''' page.
+
Open the respective project, and on the Details tab click '''"More actions"''' and '''"Save as template"''':
  
 +
[[File:Save as template.png|border|900px]]
  
7. If you fulfill your job yourself, the new project has been created. You have to fulfill and complete it (see item 18 in this list).  
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
If you need to assign the project to other vendors, carry on reading below.
+
=='''CAT log conversion schemes'''==
  
==='''Job creation'''===
+
Use this menu to '''<U>[[Weighted word count templates|add CAT log conversion schemes]]</U> ''' for the CAT tools you are using, update, delete, or clone templates by clicking the necessary template name in the list.
  
8. Let’s assume that you need to assign the translation to one vendor and then give it for proofreading to another vendor.
+
To do so, go to '''Projects ⇾ CAT log conversion schemes''':
  
Create their respective jobs in the system. Go to the '''Jobs''' tab and press the "'''Add job'''" button:
+
[[File:Cat logd.png|border|180px]] 
  
[[file:project jobs adding tab.jpg|border|800px]]
+
[[file:Add template 1.png|bprder|900px]]
  
==='''Job input files'''===
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
9. In the '''Job input files''' section select the project files to send to the translator:
+
=='''Create invoices for clients'''==
  
[[file:project jobs input files.jpg|border|800px]]
+
1. To '''<U>[[Clients receivables list#Create invoice|create an invoice for the client]]</U>''', go to '''Clients ⇾ Receivables''':
  
In the section below on the same page, select the vendor and enter information about the job:
+
[[File:Receivables client s.png|border|150px]]
  
[[file:job creation page.jpg|border|400px]]
+
2. The list of all receivables will be displayed. Select the needed and click the "'''Invoice selected on this page'''" button:
  
Then press the "'''Create'''" button.
+
[[File:Invoice selected page.png|border|1000px]]
  
 +
3. The system will create an invoice and will display its page.
  
10. Next, the job screen will be displayed:
+
==='''Client invoice sections'''===
  
[[file:project job new payable button.jpg|border|800px]]
+
*'''Details section'''
  
For more info on jobs creation and editing, please see the '''<U>[[Jobs]]</U> page.
+
[[file:Client invoice view.png|border|1100px]]
  
==='''Project payables'''===
+
In this section, you can download as PDF, '''<u>[[Send client invoice|send]]</u>''' or mark as sent, '''<U>[[Write off invoice|write off]]</U>''', '''<u>[[Client invoice Discount & Extra charge|add a discount and an extra charge]]</U>'''.
 +
'''<u>[[Update client invoice|update]]</u>''', and delete the invoice.
 +
 +
*'''Tax section'''
  
11. Now you need to add payable for the vendor.
+
In this section, '''<U>[[Taxes#Default clients taxes set|default clients taxes set]]</U>''', '''<U>[[Taxes#Custom taxes set for individual client|custom taxes set]]</U>''' or <U>[[Taxes#Custom taxes set for individual client|'''no taxes''']]</U> may be displayed according to the system settings,
  
To do so, press the "'''New payable'''" button and choose the base:
+
In any case, you can edit, add new percentage and absolute taxes, by clicking corresponding buttons:
  
[[file:new payable bases.jpg|border|400px]]
+
[[File:Taxes sets 4.png|border|900px]]
  
The "'''Flat rate'''" – if you just need to enter the amount of payable without entering volumes and rates.
+
*'''Receivables section'''
  
The "'''Unit based'''" – if you have to enter the volume and rate for calculating the price.
+
Here you can view, '''<U>[[Client invoice view#Add and remove receivables|add and remove receivables]]</U>''' in unsent invoices by clicking the corresponding buttons:
  
The "'''CAT log based'''" – if you have fuzzy matches logs generated by CAT tools and want to calculate discounts for each type of match.
+
[[File:Receiavable in inv.png|border|1000px]]
  
Enter the job volume and payable for the vendor and press "'''Create'''":
+
*'''Linked payments section'''
  
[[file:job new payable creation page.jpg|border|400px]]
+
If you have received the payment for the invoice, you can record it by clicking the '''<U>[[Client invoice view#Create linked payment|"Create linked payment"]]</U>''' button:
  
For more info on payable creation, please see the '''<U>[[Payable creation/editing|Payable creation]]</U>''' page.
+
[[File:1linked paym.png|border|900px]]
  
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
12. Now you can send the notification to the vendor to start the job. Press the "'''Start job'''" button on the '''Job details''' screen:
+
=='''Record clients' payments'''==
  
[[file:start job  button.jpg|border|800px]]
+
When the client pays invoices, '''<U> [[Create_client_payment|create the client payment]]</U>''' and link it with the paid invoices.
  
The vendor will receive the notification by email that he has been assigned a job, log in and collect the files.
+
1. Go to the '''Clients ⇾ Payments''' menu and click "'''New payment'''":
  
Then the vendor will fulfil the job, upload the ready files to the system and mark the job as completed.  
+
[[File:New paym cl.png|border|900px]]
  
You will be notified by email that the vendor has completed the job.
+
2. Select the client from the list, enter the required information and click the "Create" button:
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
[[File:1 client .png|border|480px]]
  
==='''Job output files'''===
+
3. Having created the payment, scroll down to the '''Linked invoices''' section, and click the "Link invoices" button:
  
13. Check if the files delivered by the translator are correct by downloading them from the '''Job Output Files''' section:
+
[[File:Linked invoices 1.png|border|900px]]
  
[[file:job output files section.jpg|border|800px]]
+
By this action, you cover the payment by invoices. Pay attention that invoices with the matched currency and legal entity can only be linked to the payment.
  
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
14. Having ensured that the vendor did everything correctly, press the "'''Accept job'''" button:
+
=='''Clients' prices'''==
  
[[file:job accepting button.jpg|border|800px]]
+
To display the '''<U>[[Client prices list]]</U>''', go to '''Clients ⇾ Prices''':
  
 +
Here you can view and '''<U>[[Client prices list#Create general price|create]]</U>''' general client prices, '''<U>[[Client_prices_list#Import_and_export_prices|import]]</U>''' and export the list of all client prices to Excel, and '''<U>[[Client prices list#Edit price|update]]</U>''' or delete client prices:
  
15. The vendor will be notified by email that the job has been accepted.
+
[[File:Prices list.png|border|1100px]]
  
 +
<span style="color:red">'''Note:'''</span> Here you may also create general prices without reference to the particular client or type of service, specialization etc.
  
16. Now you would like to pass the completed translation for proofreading to another vendor.  
+
[[File:Redirect.jpg|40px|link=Freelance edition user manual]] Back to the '''table of contents'''.
  
Add a job for another vendor. The process is the same. The only difference is that you need to specify the files
+
=='''Create vendors' invoices'''==
  
delivered by the translator when selecting incoming files for the editor:
+
The vendors can create invoices '''<U>[[Vendor user manual#Invoicing|on their own]]</U>''' or you can create their invoices as the company manager.
  
[[file:job output files additional job.jpg|border|800px]]
+
1. Go to the '''Vendors ⇾ Payables''' menu:
  
For more info on jobs, please see the '''<U>[[Jobs]]</U>''' page.
+
[[File:Payabl v.png|border|110px]]
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
The list of payables due to vendors will be displayed. Select the rows to be included in the invoice and click the Invoice selected button:
  
==='''Delivering the project'''===
+
[[File:Vendore p list.png|border|1000px]]
  
17. When all the vendors have uploaded their files, you can start delivering the project.
+
<span style="color:red">'''Note:'''</span> To create an invoice, select the payment method for the vendor (click the vendor’s name and add the payment method as described on the '''<U>[[Vendor view page, Payment methods tab]]</U>''' page).  
  
You may upload vendors' files to the system.
+
2. The system will create the invoice and send it to your vendor by email.
  
To do so, go to the project’s '''Files''' tab and scroll down to the '''Jobs Output''' section.
+
<span style="color:red">'''Note''':</span> You can '''<U>[[Update vendor details#Access to finances|hide finances from a vendor]]</U>'''. Thus, they won't receive any financial-related  notification from the system.
  
Select the necessary files and press the "'''Add selected to project output'''" button:
+
For more info on vendor invoices, please see the '''<U>[[Vendors payables list#Create vendor invoices|Create vendor invoices]]</U>''' page.
  
[[file:job output to project output.jpg|border|800px]]
+
==='''Vendor invoice sections'''===
  
This will allow you not to lose the files after you close the project.
+
*Details section
  
 +
In this section, you can download as PDF, write off, '''<U>[[Vendor invoice Discount & Extra charge|add discount and extra charge]]</U>''', '''<u>[[Update vendor invoice|update]]</u>''' or delete the invoice.
  
18. If you fulfill your job yourself, you may upload files to the system by clicking "'''Add additional files'''" on the '''Project Output''' section:
+
[[File:Inv det.png|border|1000px]]
  
[[file: project output section.jpg|border|800px]]
+
<span style="color:red">'''Note''':</span> For invoices with linked payments only the '''"Download as PDF"''' and '''"Write off"''' buttons are  available.
  
 +
To make all buttons available, you need to unlink the payments first. It can be done on the page of the corresponding payment to the vendor.
  
19. Having added all the needed files to '''Project Output''', you can download the files
+
*'''Taxes section'''
  
and send them to the client or client’s manager by email.
+
In this section, you may see <U>[[Taxes#Default vendors taxes set|'''default vendors taxes set''']]</U>, <U>[[Taxes#Custom taxes set for individual vendor|'''custom taxes set''']]</U> or <U>[[Taxes#Custom taxes set for individual vendor|'''no taxes''']]</U>.
  
[[file:project output files.jpg|border|800px]]
+
But in any case, you can add new percentage and absolute taxes, edit or delete еру displayed ones by clicking corresponding buttons:
  
 +
[[File:Taxes sets 4.png|border|1000px]]
  
20. Having delivered all the files, you can complete the project. Go to the '''Details''' tab and press the "'''Complete'''" button:
+
For more info, please see the '''<U>[[Vendor invoice view#Taxes section|Taxes in individual vendor invoice]]</U>''' section.
  
[[file:project complete button.jpg|border|800px]]
+
*'''Payables section'''
  
Congratulations! You have completed the project.
+
Here you can view, '''<U>[[Vendor invoice view#Add and remove payables|add and remove payables]]</U>''' in unsent invoices.
  
<span style="color:red"> '''Note 1''': The number of projects in your system will be increasing with time so you won’t want all of them to be displayed. Set up how projects are displayed in the list using '''<U>[[Projects list#Search projects with filters|Filters]]</U>'''. </span>
+
[[File:Pab.png|border|1000px]]
  
<span style="color:red"> '''Note 2''': View the list of vendors’ jobs in all the projects at the dedicated page by pressing the '''<U>[[Jobs list|Jobs]]</U>''' menu on the top panel.</span>
+
*'''Linked payments section'''
  
For more info on projects, please see the '''<U>[[Projects]]</U>''' page.
+
If you have paid the invoice, you can record it by clicking the '''"<U>[[Vendor invoice view#Create linked payment|Create linked payment]]</U>"''' button:
 +
 
 +
[[File:1linked paym.png|border|1000px]]
 +
 
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
 +
 
 +
=='''Record vendor payments'''==
 +
 
 +
Having paid the vendor invoices, '''<U> [[Create vendor payment|create the vendor payment]]</U>''' and link it with the paid invoice.
 +
 
 +
1. Go to the '''Vendors⇾Payments''' menu and click '''"New payment"''' button:
 +
 
 +
[[File:Button new pm.png|border|950px]]
 +
 
 +
2. Select the vendor from the list, enter the required information and click the "Create" button:
 +
 
 +
3. Having created the payment, scroll down to the '''Linked invoices''' section, and click the "Link invoices" button:
 +
 
 +
[[File:Linked invoices 1.png|border|1000px]]
 +
 
 +
By this action, you cover the payment by invoices.
 +
 
 +
<span style="color:red"> '''Note:'''</span> Invoices with the matched currency and legal entity can only be linked to the payment.
 +
 
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
 +
 
 +
=='''Vendors' applications'''==
 +
 
 +
To check the list of submitted '''<U>[[Applications|applications]]</U>''' by your vendors, go to the '''Vendors⇾Applications''' menu:
 +
 
 +
[[File:Appl.png|border|110px]]
 +
 
 +
=='''Vendor prices'''==
 +
 
 +
To display the '''<U>[[Vendor prices list|Vendor prices list]]</U>''', go to '''Vendors ⇾ Prices''':
 +
 
 +
[[File:Vm.png|border|110px]]
 +
 
 +
Here you can view and '''<U>[[Vendor_prices_list#Create_general_price|create]]</U>''' prices,
 +
'''<U>[[Vendor_prices_list#Import_and_export_vendor_prices|import]]</U>''' or export the vendor prices from/to Excel, '''<U>[[Vendor_prices_list#Edit_price|update]]</U>''' or delete the particular vendor's price:
 +
 
 +
[[File:Upate delete.png|border|1000px]]
 +
 
 +
<span style="color:red">'''Note:'''</span> Here you may also create general prices without reference to the particular vendor or type of service, specialization etc.
 +
 
 +
=='''Messages'''==
 +
 
 +
You can discuss specific objects with your vendors or clients directly in Protemos, instead of exchanging emails or instant messages:
 +
 
 +
[[File:Send message.png|border|450px]]
 +
 
 +
Please check more details here: <U>'''"[[Messages]]"'''</U>
 +
 
 +
=='''Filters'''==
 +
 
 +
Filters are provided for most of the tables in the system. Use such filters to hide the information you don’t want to be displayed or find the information you need faster.
 +
 
 +
Let’s take the '''Clients' payments''' filters as an example:
 +
 
 +
[[File:Cl filters.png|border|950px]]
 +
 
 +
Enter the necessary data into the appropriate fields and click the '''"Apply"''' button.
 +
 
 +
For further instructions on how to search the required data with filters, please click the corresponding link:
 +
 
 +
*'''<U>[[Quotes list#Search quotes with filters|Search quotes with filters]]</U>'''
 +
 
 +
*'''<U>[[Projects list#Search projects with filters|Search projects with filters]]</U>'''
 +
 
 +
*'''<U> [[Project templates#Search project templates with filters|Search project templates with filters]]</U>'''
 +
 
 +
*'''<U>[[Jobs list#Search jobs with filters|Search jobs with filters]]</U>'''
 +
 
 +
*<U> [[Files list#Search files with filters|'''Search files with filters''']]</U>
 +
 
 +
'''Clients''':
 +
 
 +
*'''<U>[[Clients list#Search clients with filters|Search clients with filters]]</U>'''
 +
 
 +
*'''<U>[[Clients receivables list#Search receivables with filters|Search clients receivables with filter]]</U>'''
 +
 
 +
*'''<U>[[Client invoices list#Search invoices with filters|Search clients invoices with filters]]</U>'''
 +
 
 +
*'''<U>[[Client payments list#Search payments with filters|Search clients payments with filters]]</U>'''
 +
 
 +
*'''<U> [[Client contacts#Search client contacts with filters|'''Search client contacts with filters''']]</U>'''
 +
 
 +
*'''<U>[[Client prices list#Search prices with filters|'''Search clients prices with filters]]</U>'''
 +
 
 +
'''Vendors''':
 +
 
 +
*'''<U>[[Vendors list#Search vendors with filters|Search vendors with filters]]</U>'''
 +
 
 +
*'''<U>[[Vendors payables list#Search payables with filters|Search vendors payables with filters]]</U>'''
 +
 
 +
*'''<U>[[Vendor invoices list#Search invoices with filters|Search vendors invoices with filters]]</U>'''
 +
 
 +
*'''<U>[[Vendor payments list#Search payments with filters|Search vendors payments with filters]]</U>'''
 +
 
 +
*'''<U> [[Vendor contacts#Search vendor contacts with filters|'''Search vendor contacts with filters''']]</U>'''
 +
 
 +
*'''<U>[[Vendor_prices_list#Search_vendor_prices_with_filters|'''Search vendors prices with filters]]</U>'''
 +
 
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
 +
 
 +
=='''Reports'''==
 +
 
 +
You can generate various business reports in the system. In this way, you can analyze the financial results of your activity for a defined period of time.
 +
 
 +
Click the '''Reports''' menu on the top panel and choose the required item:
 +
 
 +
[[File:Reports.2.png|border|200px]]
 +
 
 +
Each of these menu screens is described below.
 +
 
 +
==='''General finances'''===
 +
 
 +
These reports show the dynamics of how income, expenses and profit change over months.
 +
 
 +
On these pages, you can see the following reports:
 +
 
 +
*'''<U>[[Reports – General finances#Monthly finances by project balances|Monthly finances by receivables and payables]]</U>''' — shows the turnover, expenses and profit based on receivables in your projects and payables in the related jobs.
 +
 
 +
*'''<U>[[Reports_–_General_finances_by_invoices|Monthly finances by invoices]]</U>''' — shows the turnover, expenses, and profit based on client and vendor invoices.
 +
 
 +
*'''<U>[[Reports_–_General_finances_by_payments|Monthly finances by payments]]</U>''' — shows the turnover, expenses, and profit based on client and vendor payments.
 +
 
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
 +
 
 +
==='''Quote report'''===
 +
 
 +
Here you may quote conversion rate, quote counts, quote totals, quote report data. Each of them is described below.
 +
 
 +
All amounts are converted to the default currency of your account.
 +
 
 +
*'''<U>[[Quote report#Quote conversion rate|Quote conversion rate]]</U>'''
 +
 
 +
*'''<U>[[Quote report#Quote counts|Quote counts]]</U>'''
 +
 
 +
*'''<U>[[Quote report#Quote totals|Quote totals]]</U>'''
 +
 
 +
*'''<U>[[Quote report#Quote report data|Quote report data]]</U>'''
 +
 
 +
==='''Managers'''===
 +
 
 +
Here you may see your finances reports for each project manager of your team.
 +
 
 +
On this page, you can see the following reports:
 +
 
 +
*'''<U>[[Reports_–_Managers_–_Finances_by_receivables_and_payables#Monthly_income_per_manager_by_receivables|Monthly income per manager by receivables]]</U>''' - shows the turnover per manager based on receivables in their projects.
 +
 
 +
*'''<U>[[Reports_–_Managers_–_Finances_by_receivables_and_payables#Monthly_expenses_per_manager_by_payables|Monthly expenses per manager by payables]]</U>''' - shows expenses per manager based on job payables in their projects.
 +
 
 +
*'''<U>[[Reports_–_Managers_–_Finances_by_receivables_and_payables#Monthly_profit_per_manager_by_receivables_and_payables|Monthly profit per manager by receivables and payables]]</U>''' - shows how the profit per manager was changing each month.
 +
 
 +
*'''<U>[[Reports_–_Managers_–_Finances_by_receivables_and_payables#Monthly_income_share_per_manager_by_receivables|Monthly income share per manager by receivables</U>]]''' -  shows how the income share per manager was changing each month
 +
 
 +
*'''<U>[[Reports_–_Managers_–_Finances_by_receivables_and_payables#Monthly_expenses_share_per_manager_by_payables|Monthly expenses share per manager by payables]]</U>''' - shows how the expenses share per manager was changing each month
 +
 
 +
*'''<U>[[Reports_–_Managers_–_Finances_by_receivables_and_payables#Monthly_profit_share_per_manager_by_receivables_and_payables|Monthly profit share per manager by receivables and payables]]</U>''' - shows how the profit share per manager was changing each month
 +
 
 +
*'''<U>[[Reports_–_Managers_–_Finances_by_receivables_and_payables#Income_share_per_manager_by_receivables|Income share per manager by receivables]]</U>''' - shows the shares of incomes your managers bring over the selected period
 +
 
 +
*'''<U>[[Reports_–_Managers_–_Finances_by_receivables_and_payables#Expenses_share_per_manager_by_payables|Expenses share per manager by payables]]</U>''' - shows the shares of expenses of your managers over the selected period
 +
 
 +
*'''<U>[[Reports_–_Managers_–_Finances_by_receivables_and_payables#Profit_share_per_manager_by_receivables_and_payables|Profit share per manager by receivables and payables]]</U>''' - the shares of the profit your managers bring over the selected period.
 +
 
 +
*'''<U>[[Reports_–_Managers_–_Finances_by_receivables_and_payables#Finances_per_manager_by_receivables_and_payables_summary_table|Finances per manager by receivables and payables summary table]]</U>''' - shows all income, expense, and profit amounts per manager and month.
 +
 
 +
For more info on managers' reports, please see the '''<U>[[Reports_–_Managers_–_Finances_by_receivables_and_payables|Finances per manager by receivables and payables]]</U>''' page.
 +
 
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
 +
 
 +
==='''Clients'''===
 +
 
 +
This menu screen contains several submenus:
 +
 
 +
[[file:Reports menu clients.jpg|border|350px]]
 +
 
 +
Each of them is described below.
 +
 
 +
===='''Finances by receivables and payables'''====
 +
 
 +
Here you may see your finances reports for each client based on the receivables and payables.
 +
 
 +
To view the '''<U>[[Reports_–_Clients_–_Finances_by_receivables_and_payables|Finances per client by receivables and payables]]</U>''' reports, go to '''Reports → Clients → Finances by receivables and payables''':
 +
 
 +
On this page, you can see the following reports:
 +
 
 +
*'''<U>[[Reports_–_Clients_–_Finances_by_receivables_and_payables#Monthly_income_per_client_by_receivables|Monthly income per client by receivables]]</U>''' - shows the turnover per client based on receivables in their projects.
 +
 
 +
*'''<U>[[Reports_–_Clients_–_Finances_by_receivables_and_payables#Monthly_expenses_per_client_by_payables|Monthly expenses per client by payables]]</U>''' - shows the expenses for each client based on payables in the related projects.
 +
 
 +
*'''<U>[[Reports_–_Clients_–_Finances_by_receivables_and_payables#Monthly_profit_per_client_by_receivables_and_payables|Monthly profit per client by receivables and payables]]</U>''' - shows how the income by each client was changing each month.
 +
 
 +
*'''<U>[[Reports_–_Clients_–_Finances_by_receivables_and_payables#Monthly_income_share_per_client_by_receivables|Monthly income share per client by receivables]]</U>''' - shows how the income share of the client was changing each month.
 +
 
 +
*'''<U>[[Reports_–_Clients_–_Finances_by_receivables_and_payables#Monthly_expenses_share_per_client_by_payables|Monthly expenses share per client by payables]]</U>''' - shows the shares of expenses for each of the clients over the selected period.
 +
 
 +
*'''<U>[[Reports_–_Clients_–_Finances_by_receivables_and_payables#Monthly_profit_share_per_client_by_receivables_and_payables|Monthly profit share per client by receivables and payables]]</U>''' - shows the shares of profit each of the clients brings over the selected period.
 +
 
 +
*'''<U>[[Reports_–_Clients_–_Finances_by_receivables_and_payables#Income_share_per_client_by_receivables|Income share per client by receivables]]</U>''' - shows the shares of income for each client for the whole period.
 +
 
 +
*'''<U>[[Reports_–_Clients_–_Finances_by_receivables_and_payables#Expenses_share_per_client_by_payables|Expenses share per client by payables]]</U>'''- shows the shares of expenses for each client for the whole period.
 +
 
 +
*'''<U>[[Reports_–_Clients_–_Finances_by_receivables_and_payables#Profit_share_per_client_by_receivables_and_payables|Profit share per client by receivables and payables]]</U>''' - shows the shares of profit for each client for the whole period.
 +
 
 +
*'''<U>[[Reports_–_Clients_–_Finances_by_receivables_and_payables#Finances_per_client_by_receivables_and_payables_summary_table|Finances per client by receivables and payables summary table]]</U>''' - shows all income, expense, profit amounts, and profit margin per client and month.
 +
 
 +
For more info on these reports, please see the '''<U>[[Reports_–_Clients_–_Finances_by_receivables_and_payables|Finances per client by receivables and payables]]</U>''' page.
 +
 
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
 +
 
 +
===='''Income by invoices'''====
 +
 
 +
Here you may see your finances reports for each client based on the client invoices.
 +
 
 +
To view the '''<U>[[Reports – Clients – Income by invoices|Monthly income per client by invoices]]</U>''' reports, go to '''Reports → Clients → Income by invoices''':
 +
 
 +
On this page, you can see the following reports:
 +
 
 +
*'''<U>[[Reports – Clients – Income by invoices#Monthly income per client by invoices|Monthly income per client by invoices]]</U>''' - here you can see the turnover per client based on the invoices you issued for them.
 +
 
 +
*'''<U>[[Reports – Clients – Income by invoices#Monthly income share per client by invoices|Monthly income share per client by invoices]]</U>''' - shows how the share of invoices per clients was changing monthly.
 +
 
 +
*'''<U>[[Reports – Clients – Income by invoices#Income share per client by invoices|Income share per client by invoices]]</U>''' - shows the share of invoices per clients over the selected period of time.
 +
 
 +
*'''<U>[[Reports – Clients – Income by invoices#Monthly income per client by invoices summary table|Monthly income per client by invoices summary table]]</U>''' - shows all invoice amounts per client and month.
 +
 
 +
For more info on these reports, please see the '''<U>[[Reports – Clients – Income by invoices|Monthly income per client by invoices reports]]</U>''' page.
 +
 
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
 +
 
 +
===='''Income by payments'''====
 +
 
 +
These reports show how the clients were paying you.
 +
 
 +
To view the '''<U>[[Reports – Clients – Income by payments|Monthly income per client by payments]]</U>''' reports, go to '''Reports → Clients → Income by payments''':
 +
 
 +
Here you may see the following reports:
 +
 
 +
*'''<U>[[Reports – Clients – Income by payments#Monthly income per client by payments|Monthly income per client by payments]]</U>''' - here you can see the amounts of payments per each client monthly.
 +
 
 +
*'''<U>[[Reports – Clients – Income by payments#Monthly income share per client by payments|Monthly income share per client by payments]]</U>''' - here you can see how the share of payments per client was changing monthly.
 +
 
 +
*'''<U>[[Reports – Clients – Income by payments#Income share per client by payments|Income share per client by payments]]</U>''' - this diagram shows the share of each client in payments received over the specified period of time.
 +
 
 +
*'''<U>[[Reports – Clients – Income by payments#Monthly income per client by payments summary table|Monthly income per client by payments summary table]]</U>''' - shows all payment amounts per client monthly.
 +
 
 +
For more info on these reports, please see the '''<U>[[Reports – Clients – Income by payments|Monthly income per client by payments reports]]</U>''' page.
 +
 
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
 +
 
 +
==='''Vendors'''===
 +
 
 +
This menu screen contains several submenus:
 +
 
 +
[[file:reports vendors menu.jpg|border|300px]]
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
Each of them is described below.
  
=='''Create invoices for clients and control their payment'''==
+
===='''Expenses by invoices'''====
  
1. To create an invoice for a client, go to '''Finances=>Clients=>Project receivables''':
+
These reports show the monthly amounts of your vendor invoices.  
  
[[file:project receivabels menu.jpg|border|400px]]
+
To view the '''<U>[[Reports – Vendors – Expenses by invoices|Monthly expenses per vendor by invoices]]</U>''' reports, go to '''Reports → Vendors → Expenses by invoices''':
  
2. The list of all the receivables will be displayed. Select the desired rows and press the "'''Invoice selected on this page'''" button:
+
Here you may see the following reports:
  
[[file:client receivables invoice selected .jpg|border|1000px]]
+
*'''<U>[[Reports – Vendors – Expenses by invoices#Monthly expenses per vendor by invoices|Monthly expenses per vendor by invoices]]</U>''' - this diagram shows the number of monthly invoices per each vendor.
  
3. The system will create an invoice and will display its page.
+
*'''<U>[[Reports – Vendors – Expenses by invoices#Monthly expenses share per vendor by invoices|Monthly expenses share per vendor by invoices]]</U>''' - this graph shows how the share of the invoiced amounts per vendor was changing monthly.
  
For more info on client's invoice creation, please see the '''<U>[[Clients receivables list#Invoice creation|Client invoice creation]]</U>''' page.  
+
*'''<U>[[Reports – Vendors – Expenses by invoices#Expenses share per vendor by invoices|Expenses share per vendor by invoices]]</U>''' - shows the share of the invoiced amount per each vendor.
  
The '''Client invoice''' page consists of the following sections:
+
*'''<U>[[Reports – Vendors – Expenses by invoices#Monthly expenses per vendor by invoices summary table|Monthly expenses per vendor by invoices summary table]]</U>''' - this table shows the invoiced amount per each vendor monthly.
  
==='''Invoice details section'''===
+
For more info on these reports, please see the '''<U>[[Reports – Vendors – Expenses by invoices|Monthly expenses per vendor by invoices reports]]</U>''' page.
  
[[file:CIV invoice details section.jpg|border|1000px]]
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
In this section you can do the following:
+
===='''Expenses by payments'''====
 
 
'''Send''' — opens <u>[[Client invoice sending|'''Client invoice sending page''']]</u> which allows emailing the invoice to the client directly from the system. After the invoice is sent, the system records the date of sending.
 
  
'''Resend''' — this button appears after the invoice has been sent. Pressing it sends the invoice one more time.
+
These reports show the monthly amounts of your vendor payments.
  
'''Mark as sent''' — if you not sending the invoice through the system but by any other channel (e.g. email, customer’s portal etc.), you may use this button to remember the date of sending.
+
To view the '''<U>[[Reports – Vendors – Expenses by payments|Monthly expenses per vendor by payments]]</U>''' reports, go to '''Reports → Vendors → Expenses by payments''':
 +
Here you may see the following reports:
 +
 +
*'''<U>[[Reports – Vendors – Expenses by payments#Monthly expenses per vendor by payments|Monthly expenses per vendor by payments]]</U>''' - this diagram shows the number of monthly payments per each vendor.
  
'''Download as PDF''' — pressing this button downloads the invoice in PDF format.
+
*'''<U>[[Reports – Vendors – Expenses by payments#Monthly expenses share per vendor by payments|Monthly expenses share per vendor by payments]]</U>''' - this graph shows how the share of the paid amounts per vendor was changing monthly.
  
'''Discount and Extra Charge''' — you may add discounts and extra charges to the invoice by pressing this button.
+
*'''<U>[[Reports – Vendors – Expenses by payments#Expenses share per vendor by payments|Expenses share per vendor by payments]]</U>''' - shows the share of the paid amount per each vendor.
  
'''VAT''' — you may add VAT to your invoice by pressing this button. For more info, please see <U>'''[[VAT]]'''</U> page
+
*'''<U>[[Reports – Vendors – Expenses by payments#Monthly expenses per vendor by payments summary table|Monthly expenses per vendor by payments summary table]]</U>''' - this table shows paid amount per each vendor monthly.
  
'''Write off''' — this button marks the invoice as fully paid. Write off is the unpaid part of the invoice that you are not expecting to be paid in the future, so you may want to mark the invoice as fully paid by adding a write off. E.g. you invoiced the client for 1000 EUR but got 990 EUR because of the bank charges, and for some reason, you are not going to ask the client to pay 10 EUR difference.
+
For more info on these reports, please see the '''<U>[[Reports – Vendors – Expenses by payments|Monthly expenses per vendor by payments]]</U>''' page.
  
'''Mark as unsent''' — this button appears if the invoice has been sent. Pressing it deletes the date of sending.
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
'''Update''' — opens <u>[[Client invoice update|'''Client invoice update page''']]</u> on which you can edit the invoice.
+
==='''Language pairs'''===
  
'''Delete''' — deletes the invoice. This button disappears after you link the invoice with the payment.
+
Here you may see your finances reports for each language pair you work with.
  
For more info on action buttons of the invoice, please see the '''<U>[[Client invoice view#Action buttons|Action buttons]]</U>''' page.
+
To view the '''<U>[[Reports – Language pairs – Finances by receivables and payables|Finances per language pair by receivables and payables]]</U>''' reports, go to '''Reports → Language pairs → Finances by receivables and payables''':
  
==='''Receivables section'''===
+
On this page, you can see the following reports:
  
Here you can view, add and remove receivables in unsent invoices.
+
*'''<U>[[Reports_–_Language_pairs_–_Finances_by_receivables_and_payables#Monthly_income_per_language_pair_by_receivables|Monthly income per language pair by receivables]]</U>''' - this report shows the turnover per language pair based on receivables in the related projects.
  
To add receivables press the "'''Add receivables'''" button:
+
*'''<U>[[Reports_–_Language_pairs_–_Finances_by_receivables_and_payables#Monthly_profit_per_language_pair_by_receivables_and_payables|Monthly profit per language pair by receivables and payables]]</U>''' - shows the profit for each language pair based on receivables and payables in the related projects.
  
[[file:CIV receivables section.jpg|border|1000px]]
+
*'''<U>[[Reports_–_Language_pairs_–_Finances_by_receivables_and_payables#Monthly_income_share_per_language_pair_by_receivables|Monthly income share per language pair by receivables]]</U>''' - shows how the income share of each language pair was changing each month.
  
For more info on adding receivables, please see the '''<U>[[Client invoice view#Removing and adding receivables|Adding and removing receivables]]</U> page.
+
*'''<U>[[Reports_–_Language_pairs_–_Finances_by_receivables_and_payables#Monthly_profit_share_per_language_pair_by_receivables_and_payables|Monthly profit share per language pair by receivables and payables]]</U>''' - shows how the profit share of each language pair was changing each month.
  
==='''Linked payments section'''===
+
*'''<U>[[Reports_–_Language_pairs_–_Finances_by_receivables_and_payables#Income_share_per_language_pair_by_receivables|Income share per language pair by receivables]]</U>''' - on this report you may see the shares of income each of the language pairs brings over the selected period.
  
If you have received the payment for the invoice, you can record it by pressing the "Create linked payment" button under receivables table:
+
*'''<U>[[Reports_–_Language_pairs_–_Finances_by_receivables_and_payables#Profit_share_per_language_pair_by_receivables_and_payables|Profit share per language pair by receivables and payables]]</U>''' - here you may see the shares of profit each of the language pairs brings over the selected period.
  
[[file:CIV invoice linked payments section.jpg|border|1000px]]
+
*'''<U>[[Reports_–_Language_pairs_–_Finances_by_receivables_and_payables#Finances_per_language_pair_by_receivables_and_payables_summary_table|Finances per language pair by project balances summary table]]</U>''' - this table shows all income, expense and profit amounts per language pair and month.
  
For more info on linked payments, please see the '''<U>[[Client invoice view#Linked payment creation|Linked payment creation]]</U> page.
+
For more info on language pairs reports, please see the '''<U>[[Reports_–_Language_pairs_–_Finances_by_receivables_and_payables|Finances per language pair by receivables and payables]]</U> page.
  
Alternatively, the payments can be created on the <u>[[Client payments list#Creating payments|'''Client payments''']]</u> page.  
+
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
The difference is that on the '''Client invoices''' page you can enter the payment covering only the invoice itself, while on the '''Client payments''' page, you can enter the payment covering multiple invoices.
+
==='''Services'''===
  
To find out how to create payments on the '''Client payments''' page, please read the section below.
+
Here you may see your finances reports for each service based on the receivables and payables.
  
==='''Clients payments'''===
+
To view the '''<U>[[Reports_–_Services_–_Finances_by_receivables_and_payables|Monthly finances per service groups by receivables and payables]]</U>''' reports, go to '''Reports → Services → Finances by receivables and payables''':
  
When a client pays the invoice, enter the payment in the system and connect it with the paid invoice. To do so, complete the following steps:
+
On this page, you can see the following reports:
  
1. Go to the '''Finances=>Clients=>Payments''' menu:
+
*'''<U>[[Reports_–_Services_–_Finances_by_receivables_and_payables#Monthly_finances_per_service_groups_by_receivables_and_payables|Monthly finances per service groups by receivables and payables]]</U>''' — shows the income, expenses and profit for services that you define in filters based on receivables and payables in the related projects.
  
[[file:clients payments menu.jpg|border|440px]]
+
*'''<U>[[Reports_–_Services_–_Finances_by_receivables_and_payables#Report_data|Finances per service groups by receivables and payables summary table]]</U>''' - this table shows all income, expense, profit amounts, and profit margin per service and month.
  
It will bring you to the '''Client payments''' page.
+
For more info on services reports, please see the '''<U>[[Reports_–_Services_–_Finances_by_receivables_and_payables|Monthly finances per service groups by receivables and payables]]</U>''' page.
  
 +
[[File:Redirect.jpg|40px|link=Enterprise edition user manual]] Back to the '''table of contents'''.
  
 +
=='''Export data'''==
  
In order to add a new client payment press "'''New payment'''":
+
On every main page, you can export the tables into Excel.
  
[[file:client new payment button.jpg|border|1000px]]
+
To do so, go to the required menu and click the '''"Export to Excel"''' button:
  
It will open the '''New payment from client''' page.
+
[[File:Exe.png|border|150px]]
  
2. Enter the payment received from the client and select the invoices that payment covers from the list:
+
For instructions on how to export the required data to Excel, please click the corresponding links:
  
[[file:new client payment page.jpg|border|1000px]]
+
*'''<U>[[Quotes list#Export to Excel|Export quotes data to Excel]]</U>'''
  
Press "'''Save'''" to add the payment to the system.
+
*'''<U>[[Projects list#Export to Excel|Export projects data to Excel]]</U>'''
  
Now you have entered the payment in the system and completed the payment.
+
*'''<U>[[Jobs list#Export|Export jobs data to Excel]]</U>'''
  
For more info on client payment, please see the '''<U> [[Client payment creation]] </U>''' page.
+
* <U> [[Files list#Export to Excel|'''Export the list of files to Excel''']]</U>
 +
----
  
==='''Invoices list'''===
+
*'''<U>[[Clients list#Export to Excel|Export clients data to Excel]]</U>'''
  
You may view the list of all the invoices in '''Finances=>Clients=>Invoices''':
+
*'''<U>[[Clients receivables list#Export to Excel|Export clients receivables to Excel]]</U>'''
  
[[file:client invoices menu.jpg|border|440px]]  
+
*'''<U>[[Client invoices list#Export to Excel|Export clients invoices to Excel]]</U>'''
  
This way you can track all the invoices from your clients and control their payment.
+
*'''<U>[[Client payments list#Export to Excel|Export clients payments to Excel]]</U>'''
  
[[File:Redirect.jpg|40px|link=Enterprise edition quick start guide]] Back to the '''table of contents'''.
+
* <U> [[Client contacts#Export to Excel|'''Export client contacts to Excel''']]</U>
  
=='''Invoices from vendors and payment control'''==
+
*'''<U>[[Client_prices_list#Import_and_export_prices|Export clients prices to Excel]]</U>'''
 +
----
  
The vendors can create invoices '''<U>[[Vendor user manual#Invoicing|on their own]]</U>''' or you can create their invoices as the company manager. Let’s review the second option.
+
*'''<U>[[Vendors list#Export to Excel|Export vendors data to Excel]]</U>'''
  
1. Go to the '''Finances=>Vendors=>Job payables''' menu:
+
*'''<U>[[Vendors payables list#Export to Excel|Export vendors payables to Excel]]</U>'''
  
[[file:job payables menu.jpg|border|440px]]
+
*'''<U>[[Vendor invoices list#Export to Excel|Export vendors invoices to Excel]]</U>'''
  
The list of payables due to vendors will be displayed. Select the rows to be included in the invoice and press the Invoice selected button:
+
*'''<U>[[Vendor payments list#Export to Excel|Export vendors payments to Excel]]</U>'''
  
[[file:vendor payable list invoice selected.jpg|border|1000px]]
+
* <U> [[Vendor contacts#Export to Excel|'''Export vendor contacts to Excel''']]</U>
  
<span style="color:red">'''Note''': If the vendor’s name is highlighted in red in the table, it means that payment method was not selected for this vendor and it’s impossible to create an invoice for this vendor’s jobs.
+
*'''<U>[[Vendors  prices list#Export to Excel|Export vendors prices to Excel]]</U>'''
 +
----
  
<span style="color:red">To create an invoice, select the payment method for the vendor (click the vendor’s name and add the payment method as described on the '''<U>[[Vendor view page, Payment methods tab]]</U>''' page). </span>
+
*'''<U>[[Reports – General finances#Export data to Excel|Export general finances reports data to Excel]]</U>'''
  
2. The system will create the invoice, send it to the vendor by email and open its page.
+
=='''Additional information'''==
 +
The system supports all the modern browsers. However, some outdated browsers (e.g., Opera 12.17) may have issues.  
  
For more info on vendor's invoice creation, please see the '''<U>[[Vendors payables list#Invoice creation|Vendor invoice creation]]</U>''' page.
+
If you experience issues, we recommend using the modern browser. We are improving the system all the time.  
  
The '''Vendor invoice''' page consists of the following sections:
+
That’s why its user interface may change and look a little bit differently from the one described above.
  
==='''Invoice details'''===
+
However, we try to update this manual accordingly. If you notice some discrepancies between the description and the real functionality, please tell us (od@protemos.com).
  
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Latest revision as of 11:21, 28 February 2023

For a brief system overview, please check this video: YT client.png

Get started with Protemos

To start working with Protemos, please create your account in the system by completing the following steps:

1. Click the "CREATE PROTEMOS ACCOUNT" button on the website www.protemos.com

Create account button.png

2. It will bring you to the Create Account page:

Create Enterprise account.png

3. Fill in all the boxes and tick the "I'm not a robot" checkbox.

Please read our Privacy policy and Terms of service, mark the relevant checkbox and click the "Sign up" button:

I'm not a robot new.png

4. After that, the account will be set up and you will see a welcome screen to start working with the system.

5. Click the "OK, let’s get started!" button:

Let's get started new.png

The system setup wizard will be displayed:

Wizard services.png

6. Enter data for each menu entry:

  • Services are the services you provide. In addition to translation and proofreading, you can indicate any other services such as layout design, OCR, etc.
  • Language pairs are your language pairs.
  • Units are units to measure the volume of work. For example, hours, words, pages, etc.
  • Specializations are your specializations.
  • Currencies are the currencies you work with such as US dollars or euros. Indicate the main currency of the system here. The system will use it for accounting.
  • Payment methods are the payment details. They will be used in the invoices the system will generate to send to your clients.

To navigate in the menu entries, use a dedicated navigation menu:

Wizard navigation.png

Don’t worry if you select something wrong. You’ll be able to change these values in the System settings.

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My profile settings

On the "My Profile" page you can update your personal information, the time zone you are located in, and change your username and account password.

To do so, go to the My profile menu:

My profile settings.png

For more detailed information, please see the My profile page.

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Settings

You can change and set system settings in the Settings menu:

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Each of these menu screens is described below.

Account

On the "Account" page you can change the account owner, update the account name, update default settings, delete your account.

  • The Account info section contains common information about your company.

Here you can update information about your company and change the account owner (available only for the owner of the account):

Account itself.png

  • Account settings

Here you can define the default legal entity, system currency, time zone for new users, and default templates for quotes, client and vendor invoices, and job POs.

You may also specify a default legal entity, currency and invoice PDF template for each particular client or vendor.

To change any of the above-mentioned settings, click the following buttons:

Account settings section.png

For more info, please see the Account settings page.

  • Account deletion

You can immediately and permanently delete all your account data and files from the server by clicking the "Delete account" button:

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License

When you are registering your account, you get a free one-month trial license. It works just like a normal license, with no limitations.

When the trial period is over, the account owner may request a license by clicking the "Request license" button:

License details page request license button.png

Note: You can add as many managers as you wish, but only the licensed number of them will be able to log in at the same time.

For more info on licensing, please see the License page.

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Legal entities

If you are using more than 1 legal entity for your business, you may enter them all into the system, and then use them in projects, quotes, invoices, etc.

It means that you can set up different document items (logo, address, company name) for different legal entities.

You can add a new legal entity, change default legal entity, update, delete logo, and delete the existing legal entities by clicking the corresponding buttons:

Le 1.png

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Access control

This menu screen contains several submenus:

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  • Roles

You can create a separate account with the necessary level of access rights for each of your managers. Use this page to view the table of the access rights and permissions that are associated with each level:

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  • Managers

Use this page to view the list of managers added to the system and add new managers. More info here.

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  • Client pools

You can limit the access of your managers to specific clients by creating client pools and assigning them to managers. For more info, please check the Client pools page.

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System Values

This menu screen contains several submenus:

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  • Language pairs

Use this menu to add the language pairs you work with, delete, disable or enable them:

Lang pairs.png

Note: You can’t delete the pairs of languages that you have already used in the system ("Yes" in the column "Іn use" and no "Delete" button), but you can disable them.

  • Services

Use this menu to add, update or delete the services your company provides:

Sesrvices.png

Note: You can’t delete services that you have already used in the system ("Yes" in the column "Іn use" and no "Delete" button), but you can disable them.

  • Specializations

Here you can add, update or delete the specializations your company works with:

Speciaslizations.png

Note: You can’t delete specializations that you have already used in the system ("Yes" in the column "Іn use" and no "Delete" button), but you may disable them.

  • Units

Here you can add any measurement units you need, update, and delete them:

Units page buttons.png

Note: You can’t delete units that you have already used in the project ("Yes" in the column "Іn use" and no "Delete" button).

  • Currencies

On this page, you can add currencies, set currency as default, disable or delete currencies:

Change system curr.png

Note: Protemos is connected to the currency conversion service so the exchange rate is updated on a daily basis, that’s why you can always see the correct summary in your default currency.

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Object codes

On this page, you can set the number of your next quote, project, job, etc.

To update next object ID or update object prefixes, click the corresponding buttons:

Year.jpg

For more info, please see the Object codes page.

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Payment methods

Enter your payment details here so the clients can pay you.

On this page, you can: add payment methods, change the default payment method, update, disable or delete them.

Payments methods default etc.png

Note: You can’t delete payment methods that you have already used in the system, but you can disable them in case these payment methods no longer needed.

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Taxes

You can define several taxes in the system, link them to the clients and vendors, and add them to your invoices.

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You may add taxes whether as a percentage or flat amount by clicking the "New tax" button:

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Note: Only the taxes, that are defined in this list, will be displayed in the drop-down list while assigning values to them.

To create a default clients taxes set, go to Settings ⇾ Taxes ⇾ Default clients taxes set:

Default client taxes.png

To do that, please click the corresponding buttons:

Default tax.png

The system will be adding this set of taxes to each client when you issue invoices.

Note: Apart from that, you may define an individual set of taxes for each client. It will override the default clients taxes set value.

For more info on individual sets creation, please see the Custom taxes set for individual client section.

To create a default vendors taxes set, go to Settings ⇾ Taxes ⇾ Default vendors taxes set:

Default vendors taxes.png

Here you can add default percentage and absolute taxes by clicking the corresponding buttons:

Def vend tax.png

The system will be adding this set of taxes to each vendor when you issue invoices.

For more info, please see the Default vendors taxes set section.

To add an individual set of taxes for a particular vendor, please see the Custom taxes set for individual vendor section.

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Reminders

The system notifies you about overdue projects, jobs, and invoices by email. You can switch these notifications off/on by clicking "Update":

Reminders.png

For more info, please see the Reminders page.

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SMTP Server

By default, the system sends all email messages from Protemos own email server, but you can change this and make the system use your own server.

To do this, click "Update":

SMTP SERVER update button.png

For more info, please see the SMTP server page.

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Client portal

Here you can update client portal settings by clicking the "Update" button:

Client portal settings.png

You can define managers as the default recipient of notifications connected with quotes, projects, overdue clients' invoices, payment settings, etc.

For more info, please see the Client portal page.

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Vendor portal

Here you can update vendor portal settings by clicking the "Update" button:

Vendor profile swttings.png

You can update all elements except the Vendor application URL. For more details, please check Vendor application URL page.

In the Agreement with the new vendors' section, you can embed your standard agreement with your vendors into the system, so they will have to accept it before working with you.

Click "Create agreement" to add the agreement:

Sadaro.png

For more info, please see the Agreement with new vendors section.

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Email templates

You can create your own quote, multi-quote, and client invoice email templates.

To create an email template, go to SettingsEmail templates:

Email templates1.png

  • Quote templates

Use this page to create the quote email templates and clone, update and delete the existing ones:

New quote template (enterprise manual).png

  • Multi-quote templates

Use this page to create the multi-quote email templates and clone, update and delete the existing ones:

New multiquote email templates (enterprise manual).png

  • Client invoice templates

Use this page to create the client invoice email templates and clone, update and delete the existing ones:

New client invoice template (enterprise manual).png

For more info on email templates, please see the Email templates page.

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PDF templates

You can create PDF templates for client invoices, vendor invoices, quotes, and job PO.

To create a template, go to Settings → PDF Templates:

Settings - pdf templates.png

  • Client invoice PDF templates

Use the page to create the client invoice PDF templates and clone, update and delete the existing ones:

Client invoice pdf templates (enterprise manual).png

Note: You cannot delete templates that are in use.

  • Vendor invoice PDF templates

Use the page to create the vendor invoice PDF templates and clone, update and delete the existing ones:

New vendor invoice PDF templates (enterprise manual).png

Note: You cannot delete templates that are in use.

  • Quote PDF templates

Use the page to create the quote PDF templates and clone, update and delete the existing ones:

New quote pdf template (enterprise manual).png

Note: You cannot delete templates that are in use.

  • Job PO PDF templates

Use the page to create the job PO PDF templates and clone, update and delete the existing ones:

New job PO PDF template (enterpise manual).png

Note: You cannot delete templates that are in use.

For more info on PDF templates, please see the PDF templates page.

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Integrations

  • memoQ integration

Protemos is integrated with memoQ system — a translation environment tool.

To enable memoQ integration, go to Settings ⇾ Integrations ⇾ memoQ.

Here you can enable, update, disable the integration for your account, manage your memoQ server, create a memoQ account:

Memoq user manual.png

More details here: MemoQ integration

  • Smartcat integration

Protemos is integrated with SmartCAT system, so you can create projects and quotes in Protemos, and then copy them to SmartCAT (and vice versa).

To enable SmartCAT integration, go to Settings ⇾ Integrations ⇾ Smartcat.

Here you can enable, update, disable SmartCAT integration for your account, get a SmartCAT API key for Protemos, as it differs from your normal SmartCAT username and password.

Smart.png

For more info on SmartCAT integration, SmartCAT-related project and quotes creation, please see the Smartcat integration page.

  • TQAuditor integration

Protemos is integrated with TQAuditor - the system for evaluation and monitoring translation quality.

Tq.png

For more info on TQAuditor integration, please see the TQAuditor integration page.

  • QuickBooks integration

Protemos is integrated with QuickBooks, an accounting software system.

For more info on QuickBooks integration, please see the QuickBooks integration page.

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Add new manager

Use this menu to add new managers who will use the system just as you do.

If there are several project managers in your team, you can create a separate account with the necessary level of access rights for each of them.

You can also limit the access of your managers to specific clients by creating client pools and assigning them to managers. For more info, please check the Client pools page.

To add a new manager, go to Settings → Access control → Managers:

Settings - access control - managers.png

Сlick the "New manager" button on the Managers page:

New manager button.png

Note: Your manager will not be able to log into the system if you unmark the "Can log in" checkbox.

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How to accept invitation as manager

If your colleagues create a manager account for you, you will receive an invitation email:

Invitation email for manager.1.png

Accept the invitation by clicking the link in the received email. The following page will appear:

Complete registration (manager).png

Fill in your username and password, read and accept the Privacy policy and Terms of service, and click “Submit”.

You will receive an email notification on successful registration and will be logged in to your manager account:

Registration is complete (manager).png

Add clients

You can add clients manually, one by one, or import their list from an Excel file. Each of these options is described below.

Add clients manually

There are two ways to add new clients manually:

1. Click the Client menu on the top panel and then click New client:

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2. Or you may go to Clients and click the "New client" button:

New client button.png

Note: Only clients with marked the "Can log in" checkbox can receive corresponding notification, create quote requests, projects from the system.

This page is intended for viewing and entering various client data and has the following tabs:

Note: You can’t delete clients involved into recorded projects, invoices or payments. But you can unmark the "Assignable" checkbox in a client profile, and the client will not appear in the drop-down list when creating projects and quotes.

  • On the Contact persons tab you can view the list of client’s contacts, edit or delete them, and start creating new contacts.

If the client has several contact persons, they can all be entered in the Contact persons tab.

  • On the Prices tab you can view the list of prices agreed with the client, edit or delete them, and start creating new prices.
  • On the Taxes tab you can create a custom taxes set for this client. Here you may also define which tax set should be applied (whether custom or default one) for this particular client.
  • On the Documents tab you can upload files and/or add links to external files related to the client or delete them.

Import and export clients

On this page, you can Import clients from Excel without the need to enter the required information manually and Export clients data to Excel by clicking the corresponding buttons:

Export import Screenshot 1.png

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Add vendors

If you assign jobs to other vendors, you need to add each of them to the system.

You can add vendors manually, one by one, or import their list from an Excel file. Each of these options is described below.

Add vendors manually

There are two ways to add new vendors manually:

1. Click the Vendors menu on the top panel and then click New vendor:

New vedndor.png

2. Or you may go to Vendors and click the "New vendor" button:

Button new vendocr.png

In both cases, you will be redirected to the New vendor page.

Note: Only vendors with marked the "Can log in" checkbox can receive corresponding notification, and work with you by using the system.

Note: You can’t delete vendors involved into recorded jobs, invoices or payments. But you may disable their access to accounts.

  • On the Contact persons tab you can view a list of vendor contacts, edit or delete them, and start creating new contacts. This tab is available only if the vendor is a company, not a person.
  • On the Payment methods tab you can create or update payment methods for the vendor, and change the default payment method.
  • On the Prices tab you can view the list of prices agreed with the vendor, edit or delete them, and start creating new prices.
  • On the Taxes tab you can create a custom taxes set for this vendor. Here you may also define which tax set should be applied (whether custom or default one) for this particular vendor.
  • On the Documents tab you can upload files and/or add links to external files related to the vendor or delete them.
  • On the Availability chart tab you can see the chart and list of all active jobs assigned to the vendor.

Import and export vendors

On this page, you can Import vendors from Excel without the need to enter the required information manually and Export vendors data to excel to Excel by clicking the corresponding buttons:

Import vendors.png

Vendor application URL

You can post the vendor application URL on your corporate website or send it to new vendors so that they can submit their applications to you.

For more information, please check the Vendor application URL page.

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Add new quote

The quote is a potential project. Let's assume that your client has sent you a translation request, but first, he would like to know how much it will cost, time frames for implementation, etc. You can easily convert it to the project.

There are two ways to create a quote:

1. Click the Quotes menu on the top panel and then click the New quote button:

New quote.png

2. Or you may go to Quotes, and click the "New quote" button:

New quotes from.png

3. Once the quote is created, you can do the following:

Quote quote.png

Quote sections

  • Files section: here you can upload the files you received from your client or add links (file URLs) to external files by clicking the corresponding buttons:

Quote files section.png

  • CAT logs section: here you can upload CAT log files or enter them manually if needed:

Quote upload logs buttons.png

  • Receivables section: here you can enter receivables to indicate the amount to be charged from the client:

Quote new receivable button.png

Create Smartcat-related quotes

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Create multi-quote

Multi-quote is a potential project with several options, consisted of several quotes.

Multi quotes 1.png

To create a multi-quote, you need to create single quotes first.

Having done that, go to the Multi-quotes page and click the "New multi-quote" button:

1 new mq.png

Or you can create a multi-quote by clicking the "New multi-quote" button in the Multi-quotes menu:

New multi-quote.png

In both cases, it will open the New multi-quote page where you need to select the Legal entity, Client and click "Create":

1 nemw quote.png

Then click the "Add option quotes" button:

Options1.png

Select the needed ones, and click "Add selected quotes":

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For more information, check the Multi-quotes article.

Add new project

After setting up the system and entering the clients in it, you can start new projects.

1. To create a project, click the Projects menu on the top panel and then click the "New project" button:

New project.png

2. Or you may go to Projects, and click the New project button:

Projects.png

3. In both cases, it will open the New project page where you can enter the required information.

4. The project will be created.

Project sections

5. In the Details tab, you can check the general information of the projects, complete, cancel, update, clone, delete it, and add tags:

3 det.png

6. In the Files tab, you may upload all the necessary files or links to the files (URLs).

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7. In the Jobs tab you may assign the translation to a vendor.

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8. In the Workflow tab you can build chains of consecutive jobs by linking the existing jobs or by adding predefined job chain templates:

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9. In the Finances tab, you may enter the volume of work and create receivable from the client and create payable to the vendor. Click the "New receivable" button first and choose the receivable type:

New receiavable from clien.png

And to create payables, you need to go to the respective job, scroll down to Payables section and click "New payable" button:

New payable to vendor.png

  • "Flat rate"—if you just need to enter the amount of a receivable without entering volumes and rates.
  • "Unit-based"—if you have to enter the volume and rate for calculating the price.
  • "CAT log based"—if you have fuzzy matches logs generated by CAT tools and want to calculate discounts for each type of match.

You can enter several receivables and payables for a project.

10. In CAT logs tab, you may upload a CAT log file to your project. To do so, click the "Upload CAT log" button:

Cat log upl.png

For more info on projects, please see the Projects page.

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Create Smartcat-related projects

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Project templates

You can create the project from a template.

To do so, click the Projects menu on the top panel and then click Project templates:

Pr templates.png

Or you may go to Projects and click the "Templates" button:

Templates.png

You can do it also create the project template directly from the project.

Open the respective project, and on the Details tab click "More actions" and "Save as template":

Save as template.png

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CAT log conversion schemes

Use this menu to add CAT log conversion schemes for the CAT tools you are using, update, delete, or clone templates by clicking the necessary template name in the list.

To do so, go to Projects ⇾ CAT log conversion schemes:

Cat logd.png

bprder

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Create invoices for clients

1. To create an invoice for the client, go to Clients ⇾ Receivables:

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2. The list of all receivables will be displayed. Select the needed and click the "Invoice selected on this page" button:

Invoice selected page.png

3. The system will create an invoice and will display its page.

Client invoice sections

  • Details section

Client invoice view.png

In this section, you can download as PDF, send or mark as sent, write off, add a discount and an extra charge. update, and delete the invoice.

  • Tax section

In this section, default clients taxes set, custom taxes set or no taxes may be displayed according to the system settings,

In any case, you can edit, add new percentage and absolute taxes, by clicking corresponding buttons:

Taxes sets 4.png

  • Receivables section

Here you can view, add and remove receivables in unsent invoices by clicking the corresponding buttons:

Receiavable in inv.png

  • Linked payments section

If you have received the payment for the invoice, you can record it by clicking the "Create linked payment" button:

1linked paym.png

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Record clients' payments

When the client pays invoices, create the client payment and link it with the paid invoices.

1. Go to the Clients ⇾ Payments menu and click "New payment":

New paym cl.png

2. Select the client from the list, enter the required information and click the "Create" button:

1 client .png

3. Having created the payment, scroll down to the Linked invoices section, and click the "Link invoices" button:

Linked invoices 1.png

By this action, you cover the payment by invoices. Pay attention that invoices with the matched currency and legal entity can only be linked to the payment.

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Clients' prices

To display the Client prices list, go to Clients ⇾ Prices:

Here you can view and create general client prices, import and export the list of all client prices to Excel, and update or delete client prices:

Prices list.png

Note: Here you may also create general prices without reference to the particular client or type of service, specialization etc.

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Create vendors' invoices

The vendors can create invoices on their own or you can create their invoices as the company manager.

1. Go to the Vendors ⇾ Payables menu:

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The list of payables due to vendors will be displayed. Select the rows to be included in the invoice and click the Invoice selected button:

Vendore p list.png

Note: To create an invoice, select the payment method for the vendor (click the vendor’s name and add the payment method as described on the Vendor view page, Payment methods tab page).

2. The system will create the invoice and send it to your vendor by email.

Note: You can hide finances from a vendor. Thus, they won't receive any financial-related notification from the system.

For more info on vendor invoices, please see the Create vendor invoices page.

Vendor invoice sections

  • Details section

In this section, you can download as PDF, write off, add discount and extra charge, update or delete the invoice.

Inv det.png

Note: For invoices with linked payments only the "Download as PDF" and "Write off" buttons are available.

To make all buttons available, you need to unlink the payments first. It can be done on the page of the corresponding payment to the vendor.

  • Taxes section

In this section, you may see default vendors taxes set, custom taxes set or no taxes.

But in any case, you can add new percentage and absolute taxes, edit or delete еру displayed ones by clicking corresponding buttons:

Taxes sets 4.png

For more info, please see the Taxes in individual vendor invoice section.

  • Payables section

Here you can view, add and remove payables in unsent invoices.

Pab.png

  • Linked payments section

If you have paid the invoice, you can record it by clicking the "Create linked payment" button:

1linked paym.png

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Record vendor payments

Having paid the vendor invoices, create the vendor payment and link it with the paid invoice.

1. Go to the Vendors⇾Payments menu and click "New payment" button:

Button new pm.png

2. Select the vendor from the list, enter the required information and click the "Create" button:

3. Having created the payment, scroll down to the Linked invoices section, and click the "Link invoices" button:

Linked invoices 1.png

By this action, you cover the payment by invoices.

Note: Invoices with the matched currency and legal entity can only be linked to the payment.

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Vendors' applications

To check the list of submitted applications by your vendors, go to the Vendors⇾Applications menu:

Appl.png

Vendor prices

To display the Vendor prices list, go to Vendors ⇾ Prices:

Vm.png

Here you can view and create prices, import or export the vendor prices from/to Excel, update or delete the particular vendor's price:

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Note: Here you may also create general prices without reference to the particular vendor or type of service, specialization etc.

Messages

You can discuss specific objects with your vendors or clients directly in Protemos, instead of exchanging emails or instant messages:

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Please check more details here: "Messages"

Filters

Filters are provided for most of the tables in the system. Use such filters to hide the information you don’t want to be displayed or find the information you need faster.

Let’s take the Clients' payments filters as an example:

Cl filters.png

Enter the necessary data into the appropriate fields and click the "Apply" button.

For further instructions on how to search the required data with filters, please click the corresponding link:

Clients:

Vendors:

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Reports

You can generate various business reports in the system. In this way, you can analyze the financial results of your activity for a defined period of time.

Click the Reports menu on the top panel and choose the required item:

Reports.2.png

Each of these menu screens is described below.

General finances

These reports show the dynamics of how income, expenses and profit change over months.

On these pages, you can see the following reports:

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Quote report

Here you may quote conversion rate, quote counts, quote totals, quote report data. Each of them is described below.

All amounts are converted to the default currency of your account.

Managers

Here you may see your finances reports for each project manager of your team.

On this page, you can see the following reports:

For more info on managers' reports, please see the Finances per manager by receivables and payables page.

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Clients

This menu screen contains several submenus:

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Each of them is described below.

Finances by receivables and payables

Here you may see your finances reports for each client based on the receivables and payables.

To view the Finances per client by receivables and payables reports, go to Reports → Clients → Finances by receivables and payables:

On this page, you can see the following reports:

For more info on these reports, please see the Finances per client by receivables and payables page.

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Income by invoices

Here you may see your finances reports for each client based on the client invoices.

To view the Monthly income per client by invoices reports, go to Reports → Clients → Income by invoices:

On this page, you can see the following reports:

For more info on these reports, please see the Monthly income per client by invoices reports page.

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Income by payments

These reports show how the clients were paying you.

To view the Monthly income per client by payments reports, go to Reports → Clients → Income by payments:

Here you may see the following reports:

For more info on these reports, please see the Monthly income per client by payments reports page.

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Vendors

This menu screen contains several submenus:

Reports vendors menu.jpg

Each of them is described below.

Expenses by invoices

These reports show the monthly amounts of your vendor invoices.

To view the Monthly expenses per vendor by invoices reports, go to Reports → Vendors → Expenses by invoices:

Here you may see the following reports:

For more info on these reports, please see the Monthly expenses per vendor by invoices reports page.

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Expenses by payments

These reports show the monthly amounts of your vendor payments.

To view the Monthly expenses per vendor by payments reports, go to Reports → Vendors → Expenses by payments: Here you may see the following reports:

For more info on these reports, please see the Monthly expenses per vendor by payments page.

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Language pairs

Here you may see your finances reports for each language pair you work with.

To view the Finances per language pair by receivables and payables reports, go to Reports → Language pairs → Finances by receivables and payables:

On this page, you can see the following reports:

For more info on language pairs reports, please see the Finances per language pair by receivables and payables page.

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Services

Here you may see your finances reports for each service based on the receivables and payables.

To view the Monthly finances per service groups by receivables and payables reports, go to Reports → Services → Finances by receivables and payables:

On this page, you can see the following reports:

For more info on services reports, please see the Monthly finances per service groups by receivables and payables page.

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Export data

On every main page, you can export the tables into Excel.

To do so, go to the required menu and click the "Export to Excel" button:

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For instructions on how to export the required data to Excel, please click the corresponding links:




Additional information

The system supports all the modern browsers. However, some outdated browsers (e.g., Opera 12.17) may have issues.

If you experience issues, we recommend using the modern browser. We are improving the system all the time.

That’s why its user interface may change and look a little bit differently from the one described above.

However, we try to update this manual accordingly. If you notice some discrepancies between the description and the real functionality, please tell us (od@protemos.com).

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